Graphics Production Assistant

PostNet Syracuse; Lake Forest (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Competitive salary

Job summary

PostNet IL106 in Lake Forest is seeking a dedicated team member to create and prepare electronic files for print, set up customer files, and assist clients at the front counter. This full-time role supports marketing materials, promotional items, and various printing tasks in a fast-paced shop environment.

You will utilize Adobe Creative Suite for layout and design, manage multiple tasks, and ensure quality finished products while delivering excellent customer service daily.

Qualifications

• Associate’s degree or design certificate preferred.
• Strong graphic design and page layout skills.
• Experience with EFI Fiery knowledge preferred.

Responsibilities

• Create promotional materials, including multimedia presentations, banners, newsletters, flyers, signs, posters, and business cards.
• Involvement in output, workflow management, and production of orders, up to operating a digital printing machine.
• Consult with customers about graphics needs and assist with using center applications to complete tasks.
• Produce quotes for clients, assemble final layouts, and review layouts for print readiness and improvements.
• Assist customers with center services (shipping, packing, copying) as needed.
• Maintain a clean workspace and assist with sales transactions and image archives.

Skills

Graphic design

Page layout

Customer service

Multitasking

Attention to detail

Education

Associate’s degree or design certificate

Tools

Photoshop

Illustrator

InDesign

PowerPoint

Excel

Word

Job description

Benefits:

• Free uniforms
• Health insurance
• Competitive salary

PostNet IL106 (Lake Forest, Illinois) is looking for someone special to help our rapidly growing business. The primary responsibility of this role is creating and preparing electronic files for printing through a variety of means to meet a variety of customer needs from marketing materials to promotional items. Along with the rest of our team, this team member is also responsible for setting up and fixing customer files to ensure a quality finished product, answering phones, emails, and assisting our clients at the front counter. This is a full-time position

BENEFITS/PERKS:

• Competitive Compensation/Health & Dental Insurance
• Hard work, collaboration, fun, and laughter
• Career path development

WHAT YOU BRING TO THE TABLE:

• Excellent graphic design and page layout skills
• Proficiency in the following:
  • Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc)
  • Presentation (Microsoft PowerPoint, Google Slides)
  • Spreadsheets (Microsoft Excel, Google Sheets)
  • Word processing (Microsoft Word, Google Docs)
• Strong background with Windows operating systems
• Knowledge of EFI Fiery and EFI Fiery Impose preferred
• Exceptional customer service skills
• Ability to translate customer requirements into final products and services
• Strong attention to detail
• Multitasking – must have the ability to simultaneously process multiple tasks
• Associate’s degree or design certificate preferred
• Experience with bulk mailing software and procedures is a plus
• Valid driver’s license required

WHAT WE EXPECT OF YOU:

• Create promotional materials, including but not limited to multimedia presentations, banners, newsletters, flyers, signs, posters, and business cards
• Involvement in the output, workflow management, and production of orders, up to and including operating a digital printing machine
• Consult with customers about their graphics needs, assist with using related applications on center computers to complete desired tasks
• Produce quotes for clients' review, create and assemble final layouts to prepare for the appropriate print process, and review final layouts and suggest improvements, as needed.
• Assist customers with other center services as needed (which include, but are not limited to, shipping, packing, and copying)
• Maintain a clean workspace, assist with sales transactions, and help maintain an archive of images, photos, or previous work products.

PHYSICAL AND SAFETY REQUIREMENTS:

• Must be able to stand behind a sales counter for extended periods of time (potentially 90 minutes at peak times)
• Must be able to lift at least 50 pounds
• Must be able to communicate clearly with customers by phone, by email, and in person
• May be required to operate a motor vehicle (Valid driver’s license required)
• Must demonstrate knowledge of emergency policies and procedures
• Must perform all duties in a safe and efficient manner

COMPANY OVERVIEW:

Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier. Each franchise is independently owned by local owners who are keenly focused on helping the businesses and individuals in their community succeed. PostNet has nearly 700 locations across North America, Central America, South America, and Africa.

At PostNet, our people enable us to achieve our purpose. Also, through diversity and inclusion efforts, we ensure our global workplaces are dynamic, supportive of all our team members, and representative of our customers and communities.