Graphic designer Customer Service Richmond VA

Southjerseyspeedpro; Richmond (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Training & development

Opportunity for advancement

Job summary

Southjerseyspeedpro in Richmond, Virginia, is looking for a versatile professional to strengthen client relationships and manage communications. The ideal candidate will use Adobe Illustrator to design various materials and work closely with customers and production teams.

The role requires strong communication skills, a background in customer service, and at least 3 years of graphic design experience. Benefits include paid time off and opportunities for professional development.

Qualifications

• 3+ years of prior Customer Service experience.
• 3+ years of Graphic Design experience using Adobe Illustrator.
• Update social media and newsletter to keep customers informed.

Responsibilities

• Translate customer requirements into design and specification for production & install.
• Use Adobe Illustrator for creating design templates.
• Coordinate between customers, production, and vendors.

Skills

Strong communication and listening skills

Motivated with a great attitude

Engaging personality

Education

Associate’s or Bachelor’s Degree

Tools

Adobe Illustrator

CRM Software

Job description

Benefits

• Paid time off
• Training & development
• Opportunity for advancement

Overview

The role is the linchpin between the studio and our clients - we are looking for someone who can help strengthen current relationships and help build new ones, make decisions, and achieve results.

Core Functions

• Translate customer requirements into design and specification for production & install
• Use Adobe Illustrator for creating design templates for vehicle wraps, trade show displays, banners, wall graphics etc.
• Use CRM (customer relationship management) system to track calls, create estimates, work orders, billing
• Coordinate between customers, production and vendors.
• Responsible for the quality of all products.

Other Required Skills

• Strong communication and listening skills.
• Motivated with a great attitude; a desire to help others via an engaging personality
• Update social media, newsletter to keep customer informed.
• Use of computers, spreadsheets and Artificial Intelligence software.

Ideal candidates will also possess

• 3+ years of prior Customer Service experience
• 3+ year of Graphic Design using Adobe Illustrator
• Associate’s or Bachelor’s Degree

Compensation and Benefits

• Competitive Annual Salary
• Additional training/development opportunities
• Paid time off
• Computer is provided at the studio