Graphic Designer / Customer Service & Front Counter Associate Decal Monkey

Decal Monkey LLC; Gilbert (AZ); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Tip eligible

Air‑conditioned shop

Growth opportunities

Friendly team

Job summary

DecalMonkey.biz in Gilbert, AZ is seeking a part-time, on-site Front Counter & Graphic Design Assistant. You’ll greet customers, take orders, prepare artwork, and help production. Strong communication and detail‑oriented work ethic are essential, with basic Illustrator skills a plus. This tip‑eligible role offers hands-on design, customer service, and production support in a fast‑paced shop.

Air‑conditioned environment, room to grow into design or production areas, and a friendly team await.

Qualifications

• Strong customer service and communication skills.
• Basic to intermediate graphic design skills (Illustrator preferred).
• Ability to learn shop workflows and production processes.
• Comfortable standing for extended periods.
• Lift up to 40–50 lbs as needed.

Responsibilities

• Greet customers and provide friendly, knowledgeable assistance.
• Take orders in person, by phone, and online.
• Help customers choose products, materials, and design options.
• Provide quotes, timelines, and order updates.
• Maintain a clean, organized front counter and lobby area.
• Earn customer tips based on service quality and interaction.

Skills

Customer service

Communication

Attention to detail

Ability to learn fast

Education

No formal degree required

Tools

Adobe Illustrator

Photoshop

Job description

DecalMonkey.biz – Gilbert, AZ
Part-Time | On‑Site | Air‑Conditioned Shop
Tip‑Eligible Position

About Us

DecalMonkey.biz is a fast‑growing custom print shop specializing in vinyl decals, apparel, screen printing, embroidery, and digital print services. We’re looking for a friendly, detail‑oriented team member who can handle front‑counter customer service while also assisting with graphic design and production tasks.

This role is tip‑eligible, meaning your total pay can increase based on customer tips received during front‑counter interactions.

Position Overview

This hybrid role blends graphic design, customer service, and front counter order intake. You’ll greet customers, take orders, prepare artwork, and help keep production moving smoothly. Strong communication skills, accuracy, and a customer‑first mindset are essential.

Key Responsibilities

Customer Service & Front Counter

• Greet customers and provide friendly, knowledgeable assistance
• Take orders in person, by phone, and online
• Help customers choose products, materials, and design options
• Provide quotes, timelines, and order updates
• Maintain a clean, organized front counter and lobby area
• Earn customer tips based on service quality and interaction

Graphic Design & Artwork Prep

• Create and prepare artwork for decals, apparel, signage, and print products
• Set up files for vinyl cutting, printing, and screen printing
• Make customer‑requested edits, mockups, and proofs
• Ensure artwork meets production requirements and shop standards

Production Support

• Assist with vinyl production (weeding, masking, trimming)
• Help with print and decal departments during busy periods
• Collaborate with the screen‑printing and art teams as needed
• Maintain accuracy and consistency across all jobs

Requirements

• Strong customer service and communication skills
• Basic to intermediate graphic design skills (Illustrator preferred)
• Ability to learn shop workflows and production processes
• Comfortable standing for extended periods
• Able to lift up to 40–50 lbs when assisting with materials
• Reliable, punctual, and able to work in a fast‑paced environment
• Attention to detail and pride in producing clean, accurate work

Preferred Experience

• Adobe Illustrator or similar design software
• Experience in a print shop, sign shop, or apparel shop
• Knowledge of vinyl cutting, printing, or screen‑printing workflows
• Comfort working with customers face‑to‑face

Why Work at DecalMonkey.biz?

• Air‑conditioned production environment
• Tip‑eligible position — earn more based on customer service
• Creative, hands‑on work every day
• Opportunities to grow into design, production, or specialty departments
• Fun, fast‑moving shop with a strong customer base