Graduate Student Services Advisor 4 (4576U), Berkeley Public Health - #74076

Scholarshipdb; Berkeley (CA); On-site; USD 88,000 - 96,000; Full time

Job summary

An established institution is seeking a Senior Program Manager to lead student services and administration for various health policy programs. This pivotal role involves academic advising, recruitment, admissions management, and general administration, ensuring students receive the support they need to thrive. The position emphasizes equity and inclusion, fostering a collaborative environment where diverse perspectives are valued. As part of a renowned public health school, you'll contribute to meaningful initiatives aimed at improving population health. If you're passionate about education and social justice, this is an exciting opportunity to make a significant impact.

Benefits

Paid professional development (80 hours/year)

UC Benefits

Flexible work arrangements (up to 40% remote)

Qualifications

• 3-5 years of student services experience or equivalent.
• Advanced knowledge of advising and counseling techniques.

Responsibilities

• Manage student advising and track progress for various programs.
• Oversee recruitment, admissions, and event planning.

Skills

Advising and counseling techniques

Process monitoring and assessment

Problem identification and reasoning

Education

Bachelor's degree in related area

Master’s degree in related discipline

Tools

University-specific computer application programs

Job description

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world’s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities.

Departmental Overview

The School of Public Health aims to improve population health, especially for the most vulnerable, through interdisciplinary collaborations, preeminent education, and transformational research. Established in 1943, BPH is a professional school on the UC Berkeley campus that comprises six academic divisions and nearly 30 research centers and programs. Our department's values include social justice, health as a right, challenging conventional thought, embracing diversity, and creating meaningful impact.

Position Summary

The Division of Health Policy & Management (HPM) is one of the critical components of the School of Public Health. The Senior Program Manager position in HPM is responsible for providing advanced level student services and administration for the Health Policy PhD, and multiple HPM programs (2-year MPH, 11mo MPH, MPH-MPP, and MPH-MBA, Graduate Certificate in Health Management) and directing the work of the Program Manager.

Responsibilities

Academic Advising:

• Identifies and resolves intricate student issues/grievances; recommends petition exceptions that affect the requirements of multiple departments; collaborates with peers and Associate Directors.
• Tracks and documents students’ progress; prepares and executes the advising communication plan; conducts advising meetings with students; responds to complex student advising questions.
• Counsels program director and faculty on student advising issues; evaluates and advises students on course selections and petitions.
• Makes referrals to campus resources; maintains and updates student handbooks.
• Manages student progress on capstone development for the MPH programs; administers the Health Policy PhD Qualifying Exam process.
• Advises and collaborates with students to create their educational plan.
• Counsels PhD students on the dissertation filing process.

Recruitment and Admissions:

• Advises on outreach strategies; manages and responds to prospective student inquiries; manages the application review process.
• Prepares application data reports; identifies applicants for additional review or funding consideration.
• Designs reports and rubrics to document and track admissions criteria.

Department/School/College Policies & Supervision:

• Advises on the formulation of department/school/college policy; manages recommendations for curriculum improvement.
• Maintains history of course offerings and enrollments; contributes information regarding course offerings.

General Administration:

• Schedules meetings; serves on School and campus committees; provides in-person assistance to students, staff, and faculty.
• Oversees the maintenance and updates of the HPM program website; manages social media platforms.

Event Planning & Execution:

• Plans and implements events including student socials, Program Town Halls, and Commencement; manages event budget.

Student Conduct Management and Reporting:

• Responsible for interpreting and communicating campus policies; files Care reports with the Students of Concern Committee.
• Participates in workshops, trainings, and other professional development opportunities.

Required Qualifications

• Advanced knowledge of advising and counseling techniques.
• Skills in monitoring/assessing processes to make improvements.
• Ability in problem identification and reasoning.
• 3-5 years student services experience or equivalent; Bachelor's degree in related area.

Preferred Qualifications

• Knowledge of University-specific computer application programs.
• Experience working with Graduate and/or Professional students.
• Master’s degree in a related discipline.

Salary & Benefits

This is a 100% full-time (40 hrs a week) exempt career position, which is paid monthly and eligible for UC Benefits. The budgeted annual salary that the University reasonably expects to pay for this position is $88,000.00 - $96,000.00.

How to Apply

• To apply, please submit your resume and cover letter.

Other Information

• This is not a visa opportunity.
• This position is eligible for up to 40% remote work.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities.