Graduate School Communications Manager

University of Wisconsin; Madison (WI); Hybrid; USD 58,000 - 78,000; Full time

Job summary

The University of Wisconsin is seeking a Communications Manager in the Graduate School to guide and elevate communications across graduate education and postdoctoral training. You will lead writing, web strategy, analytics, and targeted outreach to inform stakeholders and drive initiatives across a large, decentralized university.

Reporting to the Assistant Dean for Professional Development and Communications, the role requires collaboration, project leadership, and the ability to manage

Qualifications

• Proven communications experience in a university or large-organization setting.
• Strong writing across web, email, and announcements with attention to audience and accessibility.
• Experience shaping web strategy using CMS and analytics to optimize reach.
• Track record delivering targeted email campaigns and newsletters.

Responsibilities

• Manage day-to-day unit plans aligned with strategy and objectives.
• Develop and refine unit policies and procedures as needed.
• Plan/direct programs/projects with budgets and deadlines.
• Write/edit content for internal/external audiences.
• Create and deliver multi-channel communications materials for designated audiences.
• Collaborate with Graduate School teams and campus partners on timelines and initiatives.

Skills

Communication support

Written communication

Website strategy

CMS/WordPress

Email campaigns

Project management

Analytics (GA)

Collaboration

Education

Bachelor's degree

Tools

WordPress

Eloqua

Adobe Creative Cloud

Canva

Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Academic Staff

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Communications Manager

Job Summary:

The Graduate School Communications Manager will report to the Assistant Dean for Professional Development and Communications and serve as a communications expert responsible for guiding the development, execution, and continuous improvement of a proactive communications strategy that elevates the visibility and impact of graduate education and postdoctoral training across UW–Madison.

This role offers an exciting opportunity for a collaborative communications professional ready to leverage strong written communication skills, as well as expertise in web strategy, analytics, email marketing, and targeted outreach. This position will amplify existing offerings, track audience engagement, and ensure various stakeholders and campus partners are informed and supported. Highly qualified candidates will bring strong written communication skills, a collaborative mindset, and the leadership trajectory required to independently plan, manage complex projects, and drive unit-level communications initiatives across a large, decentralized organization.

Key Job Responsibilities:

• Manages the day-to-day operational unit plans to align with strategic initiatives and to meet established objectives(30%)

• Identifies, proposes, and implements new or revised unit operational policies and procedures(5%)

• Plans and directs unit programs and/or projects to ensure adherence to deadlines and budgets (5%)

• Plans, writes, and edits content for various internal and external stakeholders(20%)

• Develops, implements, and delivers communication materials through various mediums to designated audiences(20%)

• Collaborates proactively with internal Graduate School teams and distributed campus partners to align communications timelines, foster shared ownership, and support cross-institutional initiatives.(20%)

Department:

The Graduate School - Office of Professional Development and Communications
The UW–Madison Graduate School provides institutional leadership for graduate education, serving over 11,000 graduate students, 800 postdocs, and over 260 master’s, specialist, and doctoral degree programs. The Graduate School fosters excellence in partnership with graduate programs, faculty, and staff by advancing graduate students’ and postdocs’ research, learning, career development, and professional success. The Office of Professional Development and Communications (OPDC) coordinates, develops, and promotes learning opportunities to foster the academic, professional, and life skills of the graduate education community, and portrays, through various media platforms, the values and identity of the graduate education mission of the university.

Compensation:

The expected starting salary for this position is $68,000. Actual pay will depend on the selected candidate's qualifications and experience.

This position is eligible for a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.Review the benefits summary for more information.

Work Type and Location:

This an ongoing, full-time (100% FTE) position.

This is a hybrid position, with the expectation of at least 3 days of on-site work per week and flexibility for 1-2 days of remote work per week.

Required Qualifications:

• At least 2 years of professional experience providing communication support, working both independently and within team settings.

• Strong written communication skills, with keen attention to audience, accuracy, accessibility, and clarity. Demonstrated ability to write in a variety of professional styles, including drafting web copy, email marketing, and announcements.

• Experience with website strategy and user-centered design principles using content management systems (e.g., WordPress).

• Experience developing and executing targeted email campaigns, newsletters, or other mass communication using email marketing tools (e.g., Eloqua).

• Experience managing end-to-end communications projects, including establishing timelines, coordinating cross-functional contributors, and tracking deliverables.

• Demonstrated ability to analyze web and email metrics (e.g., Google Analytics, email platform reports) to evaluate engagement and refine outreach strategies.

• Demonstrated ability to build collaborative working relationships with colleagues, subject matter experts, and distributed institutional partners.

• Demonstrated ability to take a proactive approach to planning and project management, anticipating upcoming communications needs well in advance.
  

Preferred Qualifications:

• Experience and/or interest in writing feature stories about graduate and postdoc work and accomplishments.

• Experience working within higher education and familiarity with graduate (master’s and doctoral) education.

• Experience with digital layout, design, and/or video editing tools (e.g., Adobe Creative Cloud, Canva).

• Experience developing advance editorial calendars and project workflows for multi-channel initiatives.
  

Education:

Bachelor’s degree required; focus in a communication-related field is preferred but candidates with any relevant background and training are encouraged to apply.

Contact Information:

Kory Breuer, HR Manager, [e-mail]

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.