Graduate Evaluator (Student Services Professional IB)

The California State University; San Diego (CA); Hybrid; USD 125,000 - 150,000; Full time

Job summary

Join a dynamic team as a Graduate Evaluator, where you will guide master's degree students towards success. This role is pivotal in ensuring student retention and graduation while adhering to university policies. You will oversee degree progress, manage special petitions, and communicate effectively with students and advisors. If you are passionate about student success and thrive in a collaborative environment, this is an excellent opportunity to make a significant impact in the academic community. The role offers a full-time position with the possibility of partial telecommuting, allowing for a flexible work environment while contributing to the success of students at a leading university.

Benefits

Rich benefits package

Flexible work hours

Telecommuting options

Qualifications

• Bachelor's degree or equivalent in a related field required.
• Experience in student services or academic advising preferred.

Responsibilities

• Oversee degree progress and manage graduation processes.
• Communicate effectively with students and advisors.

Skills

Problem-solving skills

Effective communication

Organizational skills

Customer-friendly attitude

Mentoring skills

Education

Bachelor's degree in a related field

Master's or Doctoral degree in relevant fields

Tools

MS Office Suite

Degree evaluation software

Job description

Graduate Evaluator (Student Services Professional IB)

Apply now Job no: 545498
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Join our dynamic team as a Graduate Evaluator, where you'll play a pivotal role in guiding master’s degree students to success! Under the guidance of our Coordinator of Graduate Programs and Evaluations, you'll be the go-to person for ensuring student retention, graduation, and adherence to degree requirements and university policies.

Key Responsibilities:

• Champion Student Progress: Oversee degree progress, handle special petitions, and manage graduation processes for a third of our master’s degree students.
• Communicate Effectively: Be the bridge between students, graduate advisors, and other key stakeholders, providing clear guidance and support to ensure student success.

If you're passionate about student success and thrive in a collaborative environment, we'd love to hear from you!

Position Information

• Full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• Designated non-exempt under FLSA and eligible for overtime compensation.
• Standard SDSU work hours: Monday – Friday, 8:00 a.m. to 4:30 p.m. (may vary based on operational needs).
• This position is approved for partial telecommuting with onsite work in San Diego.

Department Summary

The College of Graduate Studies (CGS) provides leadership, advocacy, financial support, and coordination for all graduate and post-baccalaureate education at San Diego State University, including the university’s 90+ master’s and 27 doctoral programs. The organization consists of approximately 12 full-time personnel, led by the Graduate Dean. Core office functions include degree evaluation and conferral, administration of graduate student funding, and implementation of policy of Graduate Council, CSU, and California Ed. Code.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of progressively responsible professional student services work experience. One year in the program area to which the applicant is assigned is preferred but not required.

A master’s or doctoral degree in information systems, one of the information sciences, public or business administration, one of the behavioral sciences, or a directly related field may be substituted for one year of experience.

Key Qualifications

• Demonstrated problem-solving skills - be able to bring suggestions and alternatives to unique/complex situations.
• Ability to work and communicate effectively with others; maintain a cooperative working relationship with all colleagues.
• Proven ability to present information and communicate ideas clearly.
• Strong attention to detail and organizational skills are required.
• Must have a customer-friendly, can-do attitude.
• Intermediate knowledge of MS Office suite required.
• Ability to apply professional mentoring skills and implement policy when working with faculty and staff.
• Knowledge of the unit and campus resources available to students.
• Experience with degree evaluation software and associated processes.
• Experience with data entry.
• Experience working in an academic advising position that required accurate interpretation and effective explanation of academic policies preferred.
• Experience evaluating students for graduation requirements and plans of study and relaying appropriate requirements to students preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $4,482 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement.

Supplemental Information

Apply by February 26, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation.