Graduate Assistant - International Students and Scholars - 26-27 (Graduate Assistant)

The University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 17,000 - 23,000; Full time

Job summary

The University of North Carolina at Greensboro is seeking a Graduate Assistant to support the Global Engagement Office's International Student and Scholar Services (ISSS) unit. The GA will assist with immigration document handling, student communications, and administrative tasks in a fast-paced, multicultural environment.

Responsibilities include collecting, preparing, and reviewing immigration documents using email, Slate, and Terra Dotta; tracking application statuses; serving as the first

Qualifications

• Maintain academic good standing (GPA 3.0) at all times.
• Be enrolled full-time (generally a minimum of 9 credits).
• Make satisfactory progress toward your degree as defined by your academic program and the Graduate School.
• Meet the requirements to be eligible for employment in the U.S.
• Active UNCG graduate student enrolled full-time; willing to work evenings and weekends.

Responsibilities

• Assist in the collection, preparation, and review of immigration relevant documents utilizing email, Slate System, and Terra Dotta Case Management System.
• Assist with tracking status of prospective international students' applications to support staff in providing fast and accurate communication to admitted students.
• Serve as the first point of contact for international students and scholars who visit the Global Engagement office. They assess needs, assist with requests, and direct students/scholars to the appropriate staff member.
• Support in cultural programming for international student and scholars including but not limited to International Education Week, ISSS workshops, International Student Orientation and other special projects as assigned.
• Monitoring the unit's general email inbox and respond to requests in a timely manner.
• Other administrative tasks and specific projects assigned based on office needs.

Skills

Project coordination

Administrative tasks

Front desk skills

Communication skills

Empathy for diverse populations

Intercultural communication

Time management

Flexibility

Education

Active UNCG graduate student enrolled full-time (GPA 3.0+)

Tools

Terra Dotta

Slate system

Microsoft Excel

Canva

Job description

The term Graduate Assistant is the umbrella term that encompasses all types of GA appointments. Graduate Assistants are employed by the University to teach, conduct research, or assist with administrative duties in departments and non‑academic units. Every attempt is made to assign Graduate Assistants to positions that are directly related to the student's field of study or that provide the opportunity to develop transferable, professional skills. Graduate Assistantships are assigned in the department or unit and confirmed by the Graduate School.

Position Overview

Assisting the staff of the Global Engagement Office's International Student and Scholar Services (ISSS) unit in serving international students and scholars at UNCG.

Responsibilities

• Assisting in the collection, preparation, and review of immigration relevant documents utilizing email, Slate System, and Terra Dotta Case Management System.
• Assisting with tracking status of prospective international students' applications to support staff in providing fast and accurate communication to admitted students.
• Serve as the first point of contact for international students and scholars who visit the Global Engagement office. They assess needs, assist with requests, and direct students/scholars to the appropriate staff member.
• Support in cultural programming for international student and scholars including but not limited to International Education Week, ISSS workshops, International Student Orientation and other special projects as assigned.
• Monitoring the unit's general email inbox and respond to requests in a timely manner.
• Other administrative tasks and specific projects assigned based on office needs.

Minimum Qualifications

• Maintain academic good standing at all times (3.0).
• Be enrolled full‑time, which is generally a minimum of 9 credits.
• Make satisfactory progress toward your degree as defined by your academic program and the Graduate School.
• Meet the requirements to be eligible for employment in the U.S.

Additional Minimum Qualifications

Candidate must be an active UNCG graduate student enrolled full‑time and willing to work occasional evenings and weekends.

Skills

• Experience in project coordination, administrative tasking, front desk skills.
• Comfortable working in a fast‑paced environment.
• Excellent communication skills.
• Strong empathy skills to support the needs of a culturally diverse student and scholar populations.
• Comfortable working with speakers for whom English is a second language.
• Working knowledge of a second language other than English.
• Comfort using Canva or other graphic design system.
• Comfort with Microsoft Systems including Excel.

Preferred Qualifications

Preference is given to candidates who show interest in the field of international education, international experiences, and foreign languages. Flexibility, teamwork, and the ability to respond appropriately to multiple priorities are very important for the success of these GA positions.