Graduate Academic Advisor

Northeast College of Health Sciences; Town of Seneca Falls (NY); On-site; USD 65,000 - 68,000; Full time

Job summary

Northeast College of Health Sciences is seeking a Graduate Academic Advisor in Enrollment Management and Student Affairs. The role focuses on holistic advising, curriculum planning, and collaboration with campus partners to promote student success and degree completion.

The position reports to the Registrar and requires strong communication, teamwork, and dedication to student development. Some evenings and weekends may be required in a busy academic environment.

Qualifications

• Master’s degree in counseling, higher education, student affairs, or related field preferred.
• Minimum one year of academic advising in higher education or related experience preferred.
• Proficiency with student information systems and reporting tools (experience with Jenzabar preferred).
• Commitment to an inclusive, student-centered approach to advising and support.
• Excellent written and verbal communication skills.

Responsibilities

• Advise graduate programs including Doctor of Chiropractic and various MS programs and coordinate with faculty.
• Serve as liaison between students and faculty to encourage engagement with instructors.
• Collaborate with Center for Student Support to assist accommodations and tutoring needs.
• Provide comprehensive academic advising: curriculum planning, course scheduling, referrals to departments.
• Support students with navigating academic or personal concerns and connect with services.
• Conduct advising sessions individually or in groups.
• Educate students on academic policies, deadlines, and opportunities for progress toward degree completion.
• Inform students of key dates such as add/drop and withdrawal deadlines.
• Counsel students on remediation policies and academic standing; support improvement strategies.
• Manage administrative processes for assigned students (degree audits, registrations, forms).
• Track attendance, update planners, monitor performance in systems like D2L, identify trends.
• Document advising interactions using campus-wide platforms and communicate with stakeholders.
• Participate in early alert and retention initiatives with Center for Student Support.
• Assist with academic standing processes and probation support.
• Advise transfer students on program integration.
• Support orientation and commencement activities.
• Develop and deliver workshops on academic success topics.

Skills

Strong organizational skills

Excellent communication

Team collaboration

Information literacy

Discretion with confidential info

Education

Master’s degree in counseling or related field

Tools

Jenzabar

Student information systems

Job description

Salary Range: $65,000.00 To $68,000.00 Annually

POSITION: Graduate Academic Advisor

DEPARTMENT: Registrar

DIVISION: Enrollment Management and Student Affairs

STATUS: Exempt; Monday through Friday 8:30 a.m. to 4:30 p.m. with occasional evenings and weekends.

Note: As a member of our exempt work-force there could be occasions when a commitment beyond

the normal workweek may be required.

Salary: $65,000 to $68,000

Position Overview

The Academic Advisor plays a vital role in promoting student success and supporting the overall academic mission of the institution. This position provides holistic advising services, including academic planning, course selection, interpretation of academic policies, and guidance on opportunities that enrich the student experience. The advisor contributes to student retention and timely degree completion through proactive outreach, individualized support, and collaboration with campus partners. The role requires strong communication abilities, a commitment to student development, and the capacity to work effectively within a team environment.

Organizational Relationships :

Reports to the Registrar.

Primary Responsibilities - Student Advising & Support

• Advise the following graduate programs: Doctor of Chiropractic, M.S. in Applied Clinical Nutrition, M.S. in Human Anatomy & Physiology Instruction, M.S. in Clinical Anatomy, M.S. in Diagnostic Imaging, and any additional graduate programs that may be added.
• Serve as liaison between students and faculty by facilitating communication and encouraging students to connect with their faculty.
• Collaborate with the Student Accessibility Services Manager and other Center for Student Support staff to support student accommodations and academic/tutoring needs.
• Provide comprehensive academic advising to students, including curriculum planning, course scheduling, and referrals to academic departments or campus resources.
• Support students by navigating complex academic or personal concerns and connecting them with appropriate services when needed.
• Conduct advising sessions individually or in group formats.
• Educate students on academic policies, procedures, deadlines, and opportunities that support their progress toward degree completion.
• Inform students of key academic dates, including add/drop periods and withdrawal deadlines.
• Counsel students on remediation policies, academic standing, and strategies for academic improvement.
• Manage all administrative processes for assigned students, including degree audits, degree certifications, registration adjustments, and distributing student forms.
• Track student attendance, update academic planners, and monitor academic performance through systems such as D2L to identify trends or concerns.
• Utilize campus-wide software and technology platforms to document advising interactions, track degree progress, and communicate with students, faculty, and staff.
• Participate in early alert and retention initiatives in collaboration with the Center for Student Support.
• Assist with academic standing processes.
• Provide ongoing support to students on academic probation, including progress monitoring, workshop facilitation, and individualized academic coaching.
• Advise transfer students on program integration.
• Support orientation programming and assist with commencement activities.
• Develop and deliver workshops for students on academic success topics.
• Maintain advising-related resources, including MyNortheast pages and web content.

Other Duties

• Serve as a Designated School Official to assist with new and continuing students through the Student and Exchange Visitor Information System (SEVIS).
• Represent the College at events and meetings as appropriate. This may include some nights and weekends.
• Perform additional responsibilities as assigned to support departmental and institutional goals.

Required Knowledge, Skills, and Abilities

• Strong organizational and planning skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Proficiency with computer systems, including student information systems and reporting tools (experience with Jenzabar preferred).
• Commitment to an inclusive, student-centered approach to advising and support.
• Demonstrated information literacy, including the ability to locate, interpret, and apply relevant information effectively.
• Ability to handle confidential information with discretion.
• Excellent written and verbal communication skills.
• Strong interpersonal abilities, including collaboration, conflict resolution, problem solving, and sound decision-making.

Qualifications

• Master’s degree in counseling, higher education, student affairs, or a related field preferred.
• Minimum one year of academic advising in higher education or related experience preferred.

Northeast College of Health Sciences is committed to creating a culture of diversity, equity, inclusion, and belonging with our college campus community. In support of our institutional values, we acknowledge each person’s unique experience, perspective, and ability as contributions that both enrich our community and enhance the professions and people we serve. As such, the College is dedicated to providing equitable opportunities to all future and current employees, including those belonging to groups that have been historically underrepresented in higher education.

* Employment is subject to the favorable result of a background investigation and where applicable, confirmation of appropriate degrees and credentialing.

Northeast College of Health Sciences is an Equal Opportunity employer and does not discriminate against students or employees on the basis of age, race, color, creed, gender, sexual orientation, or handicapping conditions (or any other protected status) in its educational programs, financial aid, activities, admissions and employment practices.