Grab n' Go Attendant

Great Wolf Lodge; Colorado Springs (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Cross-training

Scholarship fund

Talent development

Discounted vacations

Referral incentives

Great Wolf University

Flexible scheduling

Well-being program

Diversity & inclusion

Job summary

Great Wolf Lodge in Colorado Springs is hiring a Food and Beverage Attendant to greet guests, take orders, serve meals, and handle transactions across lodge outlets. The role offers a base pay of $16 per hour plus tips, with tips varying by shift and location.

Flexible scheduling includes full-time, part-time, and casual options; benefits support wellbeing and career development through training programs. Candidates should have basic math, strong customer service, and the ability to read English

Qualifications

• Some High School education or equivalent.
• Flexibility regarding scheduling based on business demands.
• Experience utilizing basic math skills with ability to add, subtract multiply and divide.
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures.
• Successful completion of a criminal background and drug screen.

Responsibilities

• Takes food and beverage orders from guests.
• Prepares customer food and beverage orders.
• Provides outstanding customer service and engages in suggestive selling.
• Performs cash-handling functions using POS system and daily reporting.
• Maintains cleanliness and organization of the dining and retail areas.

Skills

Customer service

Communication

Flexibility

Basic math

Education

High School education or equivalent

Tools

POS systems

Job description

Pay: $16.00 + tips

In addition to base pay, Pack Members in this role may receive tips from guests. Tips vary by shift and location and are not guaranteed. [Recent averages reported for this position have ranged from $2-$4 per hour.] At Great Wolf, the Food and Beverage Attendant is responsible for positive guest interactions while taking orders, serving, and handling transactions in a friendly and efficient manner at various quick service restaurants and food outlets throughout the lodge!

Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years.

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Communicates with guests to take food and beverage orders
• Prepares customer food and beverage orders
• Provides outstanding customer service and engage in suggestive selling
• Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
• Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
• Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
• Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
• Assists in other food outlets as needed

Basic Qualifications & Skills

• Some High School education or equivalent
• Flexibility regarding scheduling based on business demands
• Experience utilizing basic math skills with ability to add, subtract multiply and divide
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
• Successful completion of a criminal background and drug screen.

Desired Qualifications & Traits

• Previous experience demonstrating strong customer service
• Prior experience utilizing restaurant equipment and sanitation standards
• Ability to multi-task and prioritize a variety of tasks with minimal direction
• Previous experience with cash transactions and Point of Sale systems
• Proven teamwork skills

Physical Requirements

• Ability to lift up to 20 lbs.
• Able to sit and/or stand for long periods of time

Pay Rate: $ /hr

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Position Close Date: 9/24/26

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities