GPO Operations Lead: Onboarding and Contracts

Texas Health Resources; Arlington (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Texas Health Resources is hiring a GPO Operations Manager to support onboarding, contract connection, relationship management, and program support for the OnHand GPO.

The role emphasizes coordination with affiliate members, suppliers, and internal teams to launch contracts and maintain portfolio operations. A Bachelor's degree is preferred, with at least 3 years in healthcare supply chain or related fields. Hybrid work options are available.

Qualifications

• 3 years experience in healthcare supply chain, strategic sourcing, contracting, or related field.
• Knowledge of healthcare categories, products, and services.
• Strong project management and communication skills.

Responsibilities

• Lead enrollment and onboarding of new affiliate members into the GPO program.
• Manage end-to-end contract connection process.
• Deliver training for the OnHand Program offering, processes, and tools.
• Resolve implementation and pricing issues with affiliate members and suppliers.
• Serve as operational contact for affiliate members and supplier partners.
• Manage member communication, operational support, and issue resolution.
• Coordinate with Sourcing, Premier, Suppliers, Distributors, and Internal Stakeholders to ensure successful contract launch.
• Maintain working knowledge of Premier, OnHand, THR, and competitor GPO contracts.
• Maintain GPO contract templates, standards, and documentation.
• Manage implementation of GPO contract updates, amendments, and related changes.
• Support identification of GPO contract portfolio opportunities.
• Maintain tools, trackers, and workflows supporting GPO operations.
• Manage membership communication and events (newsletters, education sessions, marketing).
• Support program value delivery activities and monitoring.
• Participate in process improvement initiatives.

Skills

Healthcare knowledge

Contract management

Project management

Communication skills

Customer service mindset

Education

Bachelor's degree

Tools

Excel

Job description

Texas Health Resources is hiring a GPO Operations Manager to support onboarding, contract connection, relationship management, and program support for the OnHand GPO.

The role emphasizes coordination with affiliate members, suppliers, and internal teams to launch contracts and maintain portfolio operations. A Bachelor's degree is preferred, with at least 3 years in healthcare supply chain or related fields. Hybrid work options are available.