Govt. ACFS - Direct Assistance Case Manager I - Closing 11-13-2026

Sault Tribe Housing; Michigan; On-site; USD 40,000 - 55,000; Full time

Job summary

The Sault Ste. Marie Tribe of Chippewa Indians is seeking a Direct Assistance Case Manager I to participate in direct case management for socially and economically disadvantaged Tribal members eligible for programs administered by Anishnabek Community and Family Services.

You will interview applicants, explain program policies, maintain records, determine eligibility, and help develop plans to address housing, transportation, employment, and training needs.

Qualifications

• Bachelor's degree or five years of demonstrated ability in related work experience may be substituted for degree.
• Knowledge of Federal, State, and Tribal laws, rules related to mandatory reporting preferred.
• Excellent communication and written skills required.

Responsibilities

• Interviews applicants and completes the application process.
• Explains and interprets program policy and participant obligations.
• Maintains records and prepares reports, statistics, and correspondence.
• Determines eligibility and referrals to programs that best fit client needs.
• Develops plans and resources for housing, transportation, employment, and training needs.
• Assists in development of program policy, procedures, and plans.
• Completes home visits where the applicant is home-bound.

Skills

Interviewing techniques

Policy interpretation

Recordkeeping

Client assessment

Education

Bachelor's degree in Social Work or related field

Tools

Word processing

Spreadsheet

Database software

Job description

POSITION SUMMARY:

The Direct Assistance Case Manager I, under the direction of the Direct Services Program Director, is responsible for participating in the provision of direct case management services to socially and economically disadvantaged Tribal members eligible and participating in programs administered by Anishnabek Community and Family Services. The position is responsible for assisting families in the identification of and development of plans for self-sufficiency, including but not limited to services such as welfare assistance, public assistance, daycare, transportation, supportive services, employment and training, and other programs administered by the Sault Tribe.

ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)

• Interviews applicants and completes the application process.
• Explains and interprets program policy and participant obligations.
• Maintains records and prepares reports, statistics, and correspondence.
• Determines eligibility and referral to programs that best suit client needs.
• Develops, plans, and determines resources to address housing, transportation, employment, and training needs.
• Assists in the development of program policy, procedures, and plans.

ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)

• Completes home visits where the applicant is home-bound.

CONTACTS:

Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, clients, and outside vendor/service providers.

PHYSICAL REQUIREMENTS:

Position sedentary, primarily sitting and lifting a maximum of 10 pounds. Physical factors include constant sitting, use of hearing, typing, frequent use of near/field of vision, occasional standing, walking, carrying, lifting, reaching, and driving. Working conditions include occasional exposure to extreme heat/cold. Potential hazards include constant computer use, frequent client contact and equipment use, occasional exposure to moving mechanical parts, and infectious exposure.

REQUIREMENTS:

Education: Bachelor’s Degree in Social Work or Human Services related field or five years of demonstrated ability in related work experience may be substituted in lieu of degree.

Experience: One year of experience in a Human Services/Social Services agency is required.

Certification/License: Will be required to undergo and successfully pass a background check. Must maintain an excellent moral character standing. Must have a valid driver’s license and be insurable by the Sault Tribe Insurance Department. Must comply with annual driver’s license review and insurability standards with the Sault Tribe Insurance Department. Must comply with the Sault Tribe’s Drug-Free Workplace Policy which may include random drug tests.

Knowledge, Skills, and Abilities: Knowledge of Federal, State, and Tribal laws, rules, and regulations related to mandatory reporting is preferred. Knowledge of interviewing techniques and community resources is required. Ability to develop, monitor and modify applicant service goals required. Knowledge of human behavior and behavioral sciences, including human growth and development, interpersonal relationships, and family dynamics required. Must be able to communicate effectively both verbally and in writing. Knowledge of and ability to use word processing and spreadsheet and database software required. Must have excellent public relations/customer service skills. Must be able to work under pressure and handle difficult situations. Must maintain confidentiality. Native American preferred.

This job description outlines the general scope and level of responsibilities associated with the position. It is not intended to be an employment contract, nor does it represent a comprehensive list of all duties, responsibilities, or requirements. The Sault Ste. Marie Tribe of Chippewa Indians reserves the right to modify, add, reassign, or combine job duties or positions, in whole or in part, at any time.