Government Travel Consultant

CI Azumano Travel / Business; Virginia Beach (VA); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

Flexible work-life balance

Professional development opportunities

Job summary

CI Azumano Travel / Business is seeking a professional for a remote position focused on securing travel arrangements for government clients. The starting rate is $18/hour, with one week of mandatory in-person orientation in Virginia Beach, VA.

Responsibilities include ensuring compliance with travel regulations and maintaining high-quality service. Candidates should have travel industry experience and excellent communication skills.

The role requires weekend availability and offers a comprehensive benefits package.

Qualifications

• Experience in the travel industry is essential.
• Strong written and verbal communication skills are required.
• Ability to provide excellent customer service.

Responsibilities

• Secure accommodations for government agencies.
• Ensure compliance with government travel regulations.
• Provide regular updates to client agencies.
• Conduct research on travel trends.
• Maintain high customer service standards.
• Weekend work is mandatory.

Skills

Travel industry experience

Written and verbal communication skills

Customer service skills

Working knowledge of WorldSpan and SABRE GDS

Positive attitude

Education

High School Diploma or GED, with some post-high school education

Job description

CI Azumano is Seneca Holdings' full‑service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations.

Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work‑life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. Full‑time employees working at least 30 hours a week are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non‑financial benefits back to the members of the Seneca Nation.

The starting rate for this role is $18.00/hour. This is a remote position; however, one week of in‑person orientation at our home office in Virginia Beach, VA is required.

Roles and Responsibilities

• Secure air, car, and hotel accommodations for contracted government agencies.
• Ensure that all aspects of booked travel (domestic and international) adhere to government travel regulations, and validate that a high‑quality of accommodation and transportation is secured.
• Maintain all queues throughout the day.
• Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification.
• Provide updates, as necessary, to client agencies to ensure full awareness of information and status relating to pending travel.
• Conduct routine research of travel industry changes, trends and offerings to ensure advising client agencies with up‑to‑date information.
• Maintain a professional customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value‑added services to the client agency.
• Weekend work is required for this position.

Basic Qualifications

• High School Diploma or GED, with some post‑high school education.

Competencies / Job Knowledge

• Travel industry experience.
• Proactive approach to systems and processes.
• Working knowledge of WorldSpan and SABRE GDS.
• Written and verbal communication skills.
• Customer service skills.
• Positive attitude.

Equal Opportunity Statement

Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals and encourages veterans with expertise in these areas to apply.