Government Programs Care Manager l

HCSC; Richardson (TX); Remote; USD 80,000 - 100,000; Full time

Job summary

HCSC is seeking a dedicated professional for a remote Care Coordinator position focused on health care program education and member engagement. The ideal candidate will have a background in nursing or social services, strong communication skills, and experience in member healthcare coordination. This role involves telephonic screenings and support for clinical operations. The candidate must reside within 250 miles of the office for this telecommute role.

Qualifications

• Bachelor's degree in relevant field or LPN/LVN with 1 year of experience.
• Knowledge of healthcare terminology and case management.
• PC proficiency including Microsoft Office required.

Responsibilities

• Provide telephonic and field-based care coordination to members.
• Complete health screenings and respond to member inquiries.
• Support clinical operations with member activities.

Skills

Healthcare terminology

Coordinating member healthcare needs

Verbal and written communication skills

PC proficiency including Microsoft Office

Coaching skills including motivational interviewing

Education

Bachelor's degree in nursing, social work, counseling, human-services or social sciences

LPN or LVN

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible to provide care coordination to members via telephonic and / or field-based care management to inform and educate them on health care programs to address their personal health needs, engaging the member in discussion of adherence to personal health goals, responding to inquiries from members, and supporting the clinical operations with provider and member activities. This position will be required to complete member telephonic and / or field-based health screenings that do not require clinical judgement and care planning duties which may require visits to members' homes and / or facilities.

Required Job Qualifications :

Bachelor's degree in nursing, social work, counseling, human-services or social sciences, or LVN, LPN and 1 year of related experience or 3 years of equivalent experience in managed care, a state care coordination or waiver program.

Knowledge of healthcare terminology

Experience coordinating member healthcare related needs, providing assistance to members, and analyzing member needs

PC proficiency including Microsoft Office applications and clinical systems.

Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical issues

Current unrestricted driver's license, transportation and applicable insurance.

Preferred Job Qualifications :

LPN, with at least 3 years of case management experience

This is a Telecommute (Remote) role : Must reside withing 250 miles of the posted office.

Compensation : $19.65 - $43.74

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement :

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https : / / careers.hcsc.com / totalrewards