Government Programs Care Manager l

Davita Inc.; Nashville (TN); Remote; Full time

Job summary

A leading healthcare organization seeks a Care Coordinator to provide telephonic and field-based care management. The role involves engaging members to inform and support their healthcare needs, adhering to personal health goals. Candidates should possess a Bachelor's degree in a relevant field along with strong communication and customer service skills.

Benefits

401(k) savings plan

Paid time off

Tuition reimbursement

Pension plan

Paid parental leave

Qualifications

• Bachelor's degree or equivalent experience.
• Experience coordinating member healthcare related needs.
• Current unrestricted driver's license.

Responsibilities

• Provide care coordination via telephonic and/or field-based management.
• Educate members on health care programs.
• Complete member telephonic and/or field-based health screenings.

Skills

Knowledge of healthcare terminology

Customer service skills

Verbal and written communications skills

PC proficiency including Microsoft Office applications

Education

Bachelor's degree in nursing, social work, counseling, human-services or social sciences, or LVN, LPN

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job SummaryThis position is responsible to provide care coordination to members via telephonic and/or field-based care management to inform and educate them on health care programs to address their personal health needs, engaging the member in discussion of adherence to personal health goals, responding to inquiries from members, and supporting the clinical operations with provider and member activities. This position will be required to complete member telephonic and/or field-based health screenings that do not require clinical judgement and care planning duties which may require visits to members' homes and/or facilities.

Required Job Qualifications:

• Bachelor's degree in nursing, social work, counseling, human-services or social sciences, or LVN, LPN and 1 year of related experience or 3 years of equivalent experience in managed care, a state care coordination or waiver program.

• Knowledge of healthcare terminology

• Experience coordinating member healthcare related needs, providing assistance to members, and analyzing member needs

• PC proficiency including Microsoft Office applications and clinical systems.

• Customer service skills

• Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical issues

• Current unrestricted driver's license, transportation and applicable insurance.

Preferred Job Qualifications:

• LPN, with at least 3 years of case management experience

This is a Telecommute (Remote) role:Must reside withing 250 miles of the posted office.

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Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$19.65 - $43.74