GOVERNMENT OPERATIONS CONSULTANT I - 40046110

State of Florida; Fort Lauderdale (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Government Operations Consultant I to enhance Florida's workforce and economy. This role involves providing essential employment services and support to individuals in need, ensuring they receive the resources necessary to thrive. You'll engage with diverse communities, assist in program management, and develop training materials, all while fostering collaboration with local agencies. If you're passionate about making a difference and possess strong communication and analytical skills, this opportunity is perfect for you. Join a team dedicated to creating a resilient and prosperous Florida for all its residents.

Qualifications

• Proficient in Microsoft Office with strong Word and Excel skills.
• Ability to analyze data and communicate findings effectively.

Responsibilities

• Provide counseling services to targeted groups for employment.
• Assist in coordinating job development and referrals with agencies.

Skills

Effective Communication

Data Analysis

Customer Service

Report Writing

Public Speaking

Education

Degree in Human Resources

Degree in Business

Degree in Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

GOVERNMENT OPERATIONS CONSULTANT I - 40046110

Date: Mar 5, 2025

Requisition No: 819352

Agency: Commerce

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 40046110

POSITION LOCATION: FORT LAUDERDALE, FL

Our Organization and Mission: Florida Commerce (FLC) works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters. The Government Operations Consultant I is a member of the FLC team with CareerSource Broward.

The Government Operations Consultant I is a professional position specializing in providing individual or group employment services, human resources services, and program management assistance in a One-Stop Center or office by assisting with service delivery strategies for customers, educating staff by creating reports and training documents related to current employment and programs initiatives, and providing technical assistance.

The Difference You Will Make: You will assist in helping Floridians obtain wage benefits for qualified individuals who are out of work and provide human resource assistance. This position reports directly to the Sr. Management Analyst Supervisor. The incumbent’s primary duty is directly related to assisting the operations department and CSBD customers/providers. The incumbent must exercise discretion and independent judgment with respect to matters of daily operations. Work is performed within federal, state, and local workforce development guidelines and regulations, as well as local policies and procedures.

How You Will Grow: FL Commerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with FL Commerce’s Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FL Commerce's available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

Your Specific Responsibilities:

• Provide individualized or group specialized counseling services to targeted/contracted groups (e.g. dislocated workers, veterans, welfare transition participants, etc.) using standardized techniques which will assist customers in determining training and educational and employability goals.
• Assist in coordinating services with state and local agencies and private employers for job development and referrals.
• Refer customers to community resources for appropriate employment-related services and perform placement services as required.
• Assist in providing monitoring and technical assistance to program staff and/or to community partners and assist in implementing new programs.
• Assist in monitoring direct and indirect services through the compilation of data in reports.
• Assist in the development of weekly, monthly, quarterly, and annual reports.
• Complete human resource and programmatic forms, documents, and reports.
• Assist in preparing reports and training materials related to program implementation and services.
• Perform related work as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and techniques of effective communication and the ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Knowledge and advanced skills in Microsoft Word, Excel, and Outlook.
• Ability to use standardized methods of data collection and analysis; record, collect, evaluate and analyze data.
• Ability to understand and apply applicable rules, regulations, policies, and procedures relating to human resource, operational and management activities.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Possess and provide excellent customer service.
• Establish and maintain effective working relationships with others.
• Work independently by planning, organizing, and coordinating work assignments.
• Ability to make presentations in group or individual settings.

The incumbent must possess or obtain certification as a Workforce Professional within 60 days of employment in this position.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• Proficient in all Microsoft Office applications and possess extensive Word and Excel skills.
• A degree in human resources, business, education, or related field, plus experience in office administration or other related business services.
• Ability to analyze data, draw valid conclusions, and problem solve.
• Demonstrate strong oral and written communication skills as the position requires significant report writing and public speaking responsibilities.
• The selected candidate may be required to work weekends or after regular work hours at job fairs, or community meetings once or twice per month.
• Registered in Employ Florida.

Preferred:

• A Bachelor’s Degree from an accredited college or university and 2 years experience in program management, human resources, business, or related field.
• Experience in sales, marketing, interviewing, counseling, job placement, aptitude testing and assessments, job development, or job analysis may substitute on a year-for-year basis for the preferred college education.
• Possess the ability to utilize state workforce development databases and possess the ability to