Government & Defense Travel Team Lead

American Express Global Business Travel; Austin (TX); Vor Ort; USD 60.000 - 100.000; Vollzeit

Benefits dieser Stelle

Flexible benefits

Travel perks

Learning platform access

Zusammenfassung

American Express Global Business Travel is seeking a Team Leader in the United States. You will lead a team of travel consultants serving federal clients, focusing on seamless travel management and exceptional service.

The role requires extensive Sabre GDS experience, strong communication, and the ability to work in a fast-paced government-sector environment with 24/7 coverage. This position offers comprehensive benefits and growth opportunities within the Amex GBT family.

Qualifikationen

• 8+ years of experience as a travel consultant.
• 4+ years in a customer service environment.
• Sabre GDS experience required.

Aufgaben

• Provide leadership and coaching to travel consultants.
• Drive engagement and communicate effectively.
• Monitor performance and coach for service excellence.
• Coordinate scheduling and daily work for the team.
• Work as part of a leadership team and handle reviews.

Kenntnisse

Leadership

Customer service

Communication

Tools

Sabre GDS

Ticketing

Jobbeschreibung

American Express Global Business Travel is seeking a Team Leader in the United States. You will lead a team of travel consultants serving federal clients, focusing on seamless travel management and exceptional service.

The role requires extensive Sabre GDS experience, strong communication, and the ability to work in a fast-paced government-sector environment with 24/7 coverage. This position offers comprehensive benefits and growth opportunities within the Amex GBT family.