Gourmet Specialty Buyer & Merchandiser

Whole Foods Market; Los Angeles (CA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Store discount

Paid time off

Financial wellness

Health & wellness programs

Access to other perks

Job summary

Whole Foods Market in Los Angeles is seeking a helpful Team Member to merchandise Specialty products, replenish stock, and support regional purchasing and promotions. You will learn about products, assist customers, and maintain store standards while following SOPs.

The role emphasizes accurate ordering, engaging displays, and strong teamwork. A 12+ month retail background helps you excel in a fast-paced, service-minded environment.

Qualifications

• Extensive specialty knowledge, including production, distribution, seasonal availability, advances and trends.
• Familiarity and/or willingness to learn about products, nutritional information and other areas of study.
• Working knowledge and application of all specialty merchandising expectations.
• Demonstrates a desire to grow with the Specialty team.
• Ability to educate team on product knowledge and convey enthusiasm.
• Strong basic math skills.
• Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals

Responsibilities

• Purchases and replenishes Specialty items through proper buying procedures.
• Ensures orders are timely and accurate to monitor inventory turns.
• Understands why WFM products are different from conventional stores and explains differences to customers.
• Achieves and exceeds assigned / established margin and sales targets.
• Creates effective merchandising displays.
• Requests and ensures proper signage and pricing.
• Participates in national, regional and store promotional programs.
• Samples department products to customers.
• Oversees customer special order procedure.
• Processes invoices and returns.
• Maintains organized and safe back stock area.
• Analyzes and controls product waste and spoilage.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Specialty knowledge

Product knowledge

Math skills

Microsoft Word

Excel

Outlook

Communication skills

Teamwork

Customer service

Tools

Ordering systems

Job description

Whole Foods Market in Los Angeles is seeking a helpful Team Member to merchandise Specialty products, replenish stock, and support regional purchasing and promotions. You will learn about products, assist customers, and maintain store standards while following SOPs.

The role emphasizes accurate ordering, engaging displays, and strong teamwork. A 12+ month retail background helps you excel in a fast-paced, service-minded environment.