Gourmet Server - Fast-Paced Guest Experience

Hollywood Casino Toledo; Toledo (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

Hollywood Casino Toledo is seeking hospitality staff to provide excellent guest service in a fast-paced casino environment. The role involves setting up and servicing the dining area, maintaining cleanliness, and collaborating with the culinary team to ensure a seamless guest experience.

Ideal candidates have a high school diploma or equivalent, six months of gourmet food service experience, and strong English communication.

Qualifications

• Six months experience in gourmet food service preferred.
• Knowledgeable of food and wine.
• Excellent interpersonal skills required.
• Good oral and written communication skills; fluent in English.
• Able to stand and walk for the entire shift.
• Able to lift up to 25 lbs.
• Compliance with safety and sanitation standards.

Responsibilities

• Interact with guests and co-workers in a helpful, positive, upbeat, and professional manner.
• Set up, stock, and service of assigned area; set, clean, and reset tables.
• Remove dirty dishes and transport to the dish area; monitor and replenish stock items.
• Refill water, coffee, condiments; carry orders to tables as needed.
• Maintain a clean and sanitized work station; ensure safety and regulatory compliance.
• Collaborate with the culinary team to ensure smooth workflow and customer satisfaction.

Skills

Interpersonal skills

Fluent English

Teamwork

Stress management

Regulatory compliance

Customer service

Communication (verbal/written)

Education

High school diploma or equivalent

Job description

Hollywood Casino Toledo is seeking hospitality staff to provide excellent guest service in a fast-paced casino environment. The role involves setting up and servicing the dining area, maintaining cleanliness, and collaborating with the culinary team to ensure a seamless guest experience.

Ideal candidates have a high school diploma or equivalent, six months of gourmet food service experience, and strong English communication.