Food Runner - Fast-Paced Guest Experience

Hollywood Casino Joliet; Joliet (IL); On-site; USD 21,000 - 22,000; Full time

Job summary

Hollywood Casino Joliet is seeking a hospitality teammate for on-site service roles in our team-oriented dining environment. Greet guests, answer questions about menu items, and ensure courses are served promptly with professionalism and a high standard of cleanliness.

Applicants should be able to stand for long periods, communicate clearly in English, and maintain composure in a fast-paced setting. High school diploma or equivalent preferred; 19+ to serve alcohol; on-site work with competitive

Qualifications

• Equivalent to a high school education with knowledge of services and dining procedures.
• Must be 19 years of age to serve alcoholic beverages.

Responsibilities

• Greets guests and answers questions regarding food items that have been served.
• Ensures all courses are served promptly. This included plated, buffet style or family style events.
• Maintains a professional appearance, clean and well-groomed as per standards.
• Follows all policy and procedures according to company and department.

Skills

English communication

Customer service

Standing/walking

Education

High school diploma or equivalent

Job description

Hollywood Casino Joliet is seeking a hospitality teammate for on-site service roles in our team-oriented dining environment. Greet guests, answer questions about menu items, and ensure courses are served promptly with professionalism and a high standard of cleanliness.

Applicants should be able to stand for long periods, communicate clearly in English, and maintain composure in a fast-paced setting. High school diploma or equivalent preferred; 19+ to serve alcohol; on-site work with competitive