Gourmet Cake Decorator & Production Specialist

Central Market; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Central Market is seeking a Production Specialist to join its team in Austin, TX. The role supports fresh ingredient production across days, evenings, and weekends, under direct supervision.

You will mix, shape, bake, wrap, and stock products, ensure quality, and maintain sanitation in a fast-paced market environment. Ideal candidates have 2–5 years of related experience, strong communication, and the ability to handle stressful situations.

Qualifications

• Requires 2–5 years of related experience.
• Experience with commercial production preferred.
• Excellent interpersonal and communication skills
• Ability to handle stressful situations
• Good verbal and written communication skills
• Ability to inform customers about ingredients
• Values diversity

Responsibilities

• Include mixing, shaping, baking, wrapping and stocking of products
• Ensures quality control of all product before sending to sales floor
• Maintains sanitation in the department
• Maintains organization of back storage, freezer, walk-in and production area
• Reads and executes daily production list
• Ability to calculate figures and amounts such as weights, discounts, percentages and volumes
• Provides customer service as required such as answering questions, taking orders on the phone
• Assists in monitoring the quality of goods and monitors shrink
• Orders and receives products and supplies
• Maintains transfer records
• Preps, wraps, prices, sells, and stocks products continuously
• Demos, or prepares customer samples for self-serve
• Provides superlative customers service
• Uses suggestive selling techniques to maximize sales

Skills

Interpersonal communication

Verbal & written communication

Customer service

Ability to handle stressful situations

Diversity awareness

Attention to detail

Job description

Central Market is seeking a Production Specialist to join its team in Austin, TX. The role supports fresh ingredient production across days, evenings, and weekends, under direct supervision.

You will mix, shape, bake, wrap, and stock products, ensure quality, and maintain sanitation in a fast-paced market environment. Ideal candidates have 2–5 years of related experience, strong communication, and the ability to handle stressful situations.