Bakery Production & Customer Service Specialist

Central Market; Austin (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

Central Market in Austin is seeking a Production Representative with availability to include days, evenings, and weekends to handle the freshest, quality of ingredients. Assignments will vary by department in store and the role emphasizes mixing, shaping, baking, wrapping, and stocking, with a focus on quality control, sanitation, and customer service to support operations.

This position requires teamwork, reliability, and the ability to handle a busy retail environment, including lifting and

Qualifications

• Experience with commercial production preferred.
• Excellent interpersonal and communication skills.
• Good verbal and written communication skills.

Responsibilities

• Include mixing, shaping, baking, wrapping and stocking of products
• Ensures quality control of all product before sending to sales floor
• Maintains sanitation in the department
• Maintains organization of back storage, freezer, walk-in and production area
• Reads and executes daily production list
• Provides customer service as required such as answering questions, taking orders on the phone
• Assists in monitoring the quality of goods and monitors shrink
• Orders and receives products and supplies
• Maintains transfer records
• Preps, wraps, prices, sells, and stocks products continuously
• Demos, or prepares customer samples for self-serve
• Provides superlative customers service
• Uses suggestive selling techniques to maximize sales

Skills

Interpersonal skills

Communication

Verbal and written communication

Baking knowledge

Diversity awareness

Job description

Central Market in Austin is seeking a Production Representative with availability to include days, evenings, and weekends to handle the freshest, quality of ingredients. Assignments will vary by department in store and the role emphasizes mixing, shaping, baking, wrapping, and stocking, with a focus on quality control, sanitation, and customer service to support operations.

This position requires teamwork, reliability, and the ability to handle a busy retail environment, including lifting and