Goshen Club Director

Boys & Girls Clubs of Elkhart County; Goshen (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Winter Break

Dependent Benefit

Job summary

Boys & Girls Clubs of Elkhart County seeks a Club Director to lead and manage operations across assigned Club sites. You will ensure high-quality youth programming, strong staff performance, and responsible financial oversight while engaging families, schools, and community partners.

The role models the organization’s mission and Youth Development Strategy, upholding safety and compliance. You will oversee budgeting, facilities, and data-driven program improvement.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Minimum of 3 years supervisory or management experience.
• Minimum of 3 years’ experience overseeing school-age youth in a group setting.
• Strong knowledge of youth development principles and safety practices.
• Demonstrated ability to lead, manage, and hold teams accountable for results.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency with Microsoft Office and other relevant software systems.

Responsibilities

• Lead, manage, and hold site supervisors and staff accountable for performance and alignment with organizational values.
• Own day-to-day Club operations, ensuring smooth, safe, and effective delivery of programs and services.
• Manage site budgets, monitor expenditures, and support financial planning and forecasting.
• Oversee site facility operations and ensure facilities, equipment, and supplies are well-maintained and safe.
• Serve as a primary relationship manager for school partners, families, and community partners.
• Ensure accurate and timely recordkeeping and reporting, including enrollment and compliance.

Job description

The Club Director is accountable for leading, managing, and holding accountable the overall operations, people, and performance of an assigned Club site(s). This role ensures high-quality, compliant youth programming; strong staff performance; sound operational and financial oversight; and meaningful engagement with families, schools, and community partners. The Club Director is a culture carrier who models the organization’s mission, values, and Youth Development Strategy while ensuring accountability for results.

Duties & Responsibilities:

Lead, Manager, and Hold Accountable

• Lead, manage, and hold site supervisors and staff accountable for performance, outcomes, and alignment with organizational values.
• Build and sustain a positive, inclusive, and high-performing team culture
• Ensure staff understand and can articulate the Club’s mission, core beliefs, inclusion statement, and Youth Development strategy
• Identify training, coaching, and development needs; ensure staff receive appropriate onboarding and ongoing development.
• Allocate work and resources effectively to meet program, operational, and compliance expectations.
• Address performance issues promptly and in alignment with organizational people practices.
• Own day-to-day Club operations, ensuring smooth, safe, and effective delivery of programs and services.
• Manage site budgets, monitor expenditures, and ensure responsible stewardship of financial resources.
• Participate in the annual budgeting process and support financial planning and forecasting.
• Ensure facilities, equipment, and supplies are well-maintained, safe, and ready for daily use.
• Oversee site facility operations, including emergency response and urgent facility needs, in collaboration with facilities staff and contractors.

Program Quality & Compliance

• Ensure all programs align with strategic priorities, grant requirements, and desired youth development outcomes.
• Monitor program quality using data, observation, and youth/family feedback; drive continuous improvement.
• Ensure compliance with all organizational policies, licensing requirements, safety standards, and funder expectations.
• Uphold and reinforce rules of conduct and behavioral expectations for staff and members.
• Ensure a healthy, safe, and welcoming environment for youth, staff, and families.

Community & Stakeholder Engagement

• Serve as a primary relationship manager for school partners, families, community partners, and key stakeholders.
• Promote the Club’s mission, programs, and impact within the community.
• Strengthen partnerships that enhance program quality, enrollment, and youth outcomes.
• Maintain consistent, professional communication with internal departments to ensure alignment and support.

Accountability & Reporting

• Ensure accurate and timely recordkeeping, including attendance, participation data, incidents, achievements, and required reports.
• Monitor key performance indicators related to enrollment, retention, staffing, program quality, and compliance.
• Communicate progress, challenges, and needs to leadership clearly and proactively.
• Use data to inform decisions, problem-solve, and improve site performance

Required Qualifications:

• Bachelor’s degree, or equivalent combination of education and relevant experience.
• Minimum of 3 years supervisory or management experience.
• Minimum of 3 years’ experience overseeing school-age youth in a group setting.
• Strong knowledge of youth development principles and safety practices.
• Demonstrated ability to lead, manage, and hold teams accountable for results.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Proven ability to build collaborative relationships across teams and with external partners.
• Proficiency with Microsoft Office and other relevant software systems.
• Reliable transportation, valid driver’s license, and active automobile insurance required.
• Ability to meet the physical demands of the role, including lifting up to 20 lbs and extended periods of standing or sitting.
• Paid Winter Break Benefit: BGCEC closes between Christmas and New Year's each year. In addition to paid holiday pay, eligible employees receive pay for designated closure days based on their regular work schedule, allowing more time to relax, recharge, and spend time with family during the holidays.
• Dependent Benefit: No membership fees at BGCEC Clubs or KidsCare programs for qualifying dependents.