Google Workspace & Cloud Admin: Enterprise Ops Lead

ADP, Inc.; Saint Paul (MN); Hybrid; USD 76,000 - 83,000; Full time

Job summary

Minnesota Historical Society is seeking a Google Services Administrator to lead enterprise-wide Google Workspace and G Suite initiatives. You will manage user roles and permissions, device management, and incident escalation across 400+ staff, volunteers, and interns as part of a hybrid, full-time team.

The role requires 5+ years in IT with Google Cloud design experience, Google certifications, and strong support and security skills to ensure compliant, reliable operations.

Qualifications

• Associate degree or equivalent experience in the technology field.
• Five years of experience working in a role providing technical support.
• Three years of IT experience in Google Cloud solutions design with at least three of the following services: Gmail, Google Groups, Data Migration, Security, Networking, Databases, and Management.
• Completed professional development coursework through Google certification programs.
• Hands-on experience and certificates on the product.
• Demonstrated ability to use appropriate tools to perform day-to-day administrative tasks, troubleshooting, root cause analysis, and service restoration.
• Foundational understanding of security systems and applications.

Responsibilities

• Lead and facilitate enterprise-wide rollout of custom solutions integrating G Suite functionality.
• Collaborate with technical and functional teams to document and support business rules and procedures for Google platform.
• Serve as the main point of contact for Google administration, including support issues and incidents.
• Oversee email retention activities to comply with legal records retention policies.
• Escalate support issues to Google Support and follow up to resolve.
• Administer and manage publishing and revocation of applications and form extensions.

Skills

Technical support

Google Workspace

IT systems

Root cause analysis

Security basics

Education

Associate degree

Google certifications

Tools

GCP

Gmail

Google Groups

Data Migration

Security

Job description

Minnesota Historical Society is seeking a Google Services Administrator to lead enterprise-wide Google Workspace and G Suite initiatives. You will manage user roles and permissions, device management, and incident escalation across 400+ staff, volunteers, and interns as part of a hybrid, full-time team.

The role requires 5+ years in IT with Google Cloud design experience, Google certifications, and strong support and security skills to ensure compliant, reliable operations.