Goodwill Store Manager

Easterseals-Goodwill Northern Rocky Mountain; Layton (FL); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

PTO

401(k) Plan

Health benefits

Employee discounts

Job summary

Easterseals-Goodwill Northern Rocky Mountain is seeking a Retail Logistics Manager to supervise store operations, manage donations flow from intake to sales, and lead a team toward budget and production goals. The role requires excellent customer service, strong leadership, and the ability to coordinate cross-functionally in a thrift-store environment.

You will oversee staffing, scheduling, and performance, drive store metrics, and ensure a safe and welcoming shopping experience for customers

Qualifications

• Customer service experience with strong people skills.
• Experience supervising and hiring staff.
• Retail management experience preferred.
• Proficiency with basic computer tools and email/Microsoft Word.

Responsibilities

• Manage all aspects of retail thrift store operations including staffing, donation processing, pricing, and floor presentation.
• Oversee logistics from donation intake to production and sales floor; ensure safe, clean store environment.
• Provide leadership to store management team and supervise daily operations.
• Ensure adherence to policies; report to HR, asset protection, safety, and finance.

Skills

Customer service

Leadership

Communication

Budgeting

Staff supervision

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

DO YOU LOVE THRIFTING? WANT TO WORK WHERE YOU SHOP?

DO YOU LIKE EMPLOYEE DISCOUNTS? DO YOU ENJOY A FLEXIBLE WORK SCHEDULE?

DO YOU HAVE FIRST-CLASS PEOPLE & MANAGEMENT SKILLS?

THEN YOUR LOCAL GOODWILL STORE IS THE PLACE TO WORK!

WAGE: $32.00 WITH POTENTIAL INCENTIVE PAY!

Manage all aspects of retail thrift store including staffing, donation processing and pricing, sales floor presentation, and administrative oversight.

Retail Logistics Management:

• Manage store logistics, inventory, and store performance/goals
• Manage entire donated goods process: donation door to production area to sales floor to preparation for outlet/recycling
• Merchandise sales floor
• Oversee production and pricing of donated merchandise
• Maintain safe and clean store environment

Leadership/Supervision:

• Provide outstanding customer service
• Oversee store management team supervises daily operations
• Requires strong communication skills
• Recruit, hire, train and terminate staff
• Work as a team to meet budget and production goals

Administrative Oversight:

• Ensure adherence to organization’s policies and procedures
• Provide regular and accurate reporting to human resources, asset protection, safety, finance, and other departments
• Complete required safety assessments
• Oversee store budget, staffing, and goals

Requirements

• Customer service.
• Experience supervising and hiring staff.
• Retail management preferred.
• Computer skills, including email, intranet, metrics applications for data entry, Microsoft Word, webinar/conference call, etc.
• Budget management and tracking.
• Leadership, communication, organizational, and decision-making skills.

Physical Requirements

• Able to read, write and speak the English language to communicate with staff and customers.
• Able to move independently or with reasonable accommodation within the facility.
• Able to lift and carry 20-100 pounds with team lifting or mechanical assistance. Able to stand, stoop, bend, or carry for extended periods. Tolerant to extreme changes in temperature and humidity.
• May be required to work more than 40 hours per week.
• Will have to work evenings, weekends, and extended shifts to manage Goodwill store’s needs
• Have reliable transportation, a good driving record, valid driver’s license, and proof of personal vehicle insurance.
• Pass DMV check.
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience

• 3-5 years of supervisory/management experience, preferably in retail.
• High school diploma or equivalent.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.