Gondola Operator & Guest Experience Lead

Skihomewood

Northern (KY)

Hybrid

USD 29,000 - 34,000

Full time

14 days+
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Benefits offered by this job

Full-time
Seasonal / Non-Exempt
Employer-sponsored 401k
Employee meals
Recognition programs
Professional development
Work-family culture

Job summary

Homewood Mountain & Lake Club in California is seeking a Gondola Operator to safely operate, load, ride, and unload the gondola while delivering a high level of guest service between the lake and the slopes.

The role requires attentiveness, teamwork, and the ability to work flexible hours, including evenings, weekends, and holidays. Training emphasizes safety procedures and excellent communication with guests and staff.

Qualifications

  • Excellent communication, analytical, and interpersonal skills.
  • Ability to follow loading/unloading procedures and safety protocols.
  • Ability to work in a team environment.
  • Must be 18 years of age or older.

Responsibilities

  • Ensure gondola loading/unloading areas are free of ice/debris and ready for guest loading/unloading.
  • Set up mazes according to daily demand and monitor for safety.
  • Remain engaged and attentive while safely loading/unloading guests.
  • Provide exceptional guest service during loading/unloading of skis, snowboards, bikes, and equipment.
  • Assist children and guests with accessibility needs as required.
  • Snow removal as required.
  • Other duties as assigned.

Skills

Communication
Analytical skills
Interpersonal skills
Safety procedures
Teamwork
Age 18+

Job description

Homewood Mountain & Lake Club in California is seeking a Gondola Operator to safely operate, load, ride, and unload the gondola while delivering a high level of guest service between the lake and the slopes.

The role requires attentiveness, teamwork, and the ability to work flexible hours, including evenings, weekends, and holidays. Training emphasizes safety procedures and excellent communication with guests and staff.

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