Gondola Operator & Guest Experience Lead

Skihomewood; Northern (KY); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Full-time

Seasonal / Non-Exempt

Employer-sponsored 401k

Employee meals

Recognition programs

Professional development

Work-family culture

Job summary

Homewood Mountain & Lake Club in California is seeking a Gondola Operator to safely operate, load, ride, and unload the gondola while delivering a high level of guest service between the lake and the slopes.

The role requires attentiveness, teamwork, and the ability to work flexible hours, including evenings, weekends, and holidays. Training emphasizes safety procedures and excellent communication with guests and staff.

Qualifications

• Excellent communication, analytical, and interpersonal skills.
• Ability to follow loading/unloading procedures and safety protocols.
• Ability to work in a team environment.
• Must be 18 years of age or older.

Responsibilities

• Ensure gondola loading/unloading areas are free of ice/debris and ready for guest loading/unloading.
• Set up mazes according to daily demand and monitor for safety.
• Remain engaged and attentive while safely loading/unloading guests.
• Provide exceptional guest service during loading/unloading of skis, snowboards, bikes, and equipment.
• Assist children and guests with accessibility needs as required.
• Snow removal as required.
• Other duties as assigned.

Skills

Communication

Analytical skills

Interpersonal skills

Safety procedures

Teamwork

Age 18+

Job description

Homewood Mountain & Lake Club in California is seeking a Gondola Operator to safely operate, load, ride, and unload the gondola while delivering a high level of guest service between the lake and the slopes.

The role requires attentiveness, teamwork, and the ability to work flexible hours, including evenings, weekends, and holidays. Training emphasizes safety procedures and excellent communication with guests and staff.