Gondola Operator

Sugar Bowl; California; Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

401k plan

Paid sick time

Employee Assistance Program (EAP)

Professional development opportunities

Free ski passes for employees

Free ski passes for dependents

Lift ticket discounts

Hotel discounts

Employee ski reciprocal programs

Group ski and snowboard lessons for员工

Job summary

Sugar Bowl Resort is seeking an energetic Gondola Operator to escort guests and their belongings to and from the garage loading dock. You will operate the gondola safely, assist with loading and unloading, and ensure a smooth guest experience while maintaining a professional image.

Join a historic California ski resort atop Donner Summit. You will interact with guests, respond to their needs, and help keep the mountain moving during busy periods, with benefits including 401k, paid time off, and

Qualifications

• Must be able to pass a skills test after training.
• Capable of lifting up to 30 pounds regularly.
• At least 18 years old to apply.

Responsibilities

• Greet guests and teammates with positivity and enthusiasm.
• Operate the gondola safely and smoothly.
• Lend a hand loading/unloading with ease.
• Load and unload skis, snowboards, and gear like a pro.
• Maintain cleanliness of the garage, gondola building, and cabins.
• Assist homeowners and hotel guests with luggage.
• Coordinate with Village Services and Hotel for seamless arrivals.
• Handle shipping and receiving duties with care.
• Keep crowds moving and lines flowing smoothly.
• Answer guest questions and share Sugar Bowl knowledge.
• Perform snow removal and shoveling as needed.

Skills

Customer service mindset

Excellent communication

Calm under pressure

Safety-conscious

Physical stamina

Outdoor work

Guest interaction

Loading/unloading

Job description

Sugar Bowl Resort is seeking an energetic and guest-focused Gondola Operator to escort guests and their personal belongings to and from the garage loading dock. This role is responsible for the safe and efficient operation of the gondola, ensuring the secure transportation of passengers, belongings, and freight. A strong focus is placed on guest interaction and quality service as we strive to surpass our guests’ needs and expectations. While maintaining a professional image, you will identify, show sensitivity to, and respond to our guests’ needs safely and promptly to ensure complete satisfaction for all our guests.

Why Sugar Bowl?

Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to “sunny California” since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts alike.

Who You Are

• Energetic, friendly, and outgoing, with a natural knack for making people feel welcome
• A great communicator who can connect with just about anyone
• Someone who thrives when things get busy and fast-paced; you stay cool under pressure
• Committed to keeping courtesy and safety at the top of your priority list, always
• At least 18 years old and ready to take on the adventure
• Must be able to pass a skills test at the conclusion of training (training provided)

What You’ll do

• Greet every guest and teammate with positivity and genuine enthusiasm
• Operate the gondola safely and smoothly, keeping the mountain moving
• Lend a hand helping guests load and unload with ease
• Load and unload skis, snowboards, and gear like a pro
• Maintain cleanliness of the garage, gondola building, and cabins
• Help homeowners and hotel guests with luggage and personal items, making their arrival feel effortless
• Team up with Village Services and the Hotel to make sure overnight guests have a seamless arrival
• Handle shipping and receiving duties with care and organization
• Keep the crowds moving and the lines flowing smoothly
• Become a go-to source of Sugar Bowl knowledge, ready to answer guest questions and general inquiries
• Perform snow removal and shoveling before, during, and after storms

Physical Requirements

• Capable of lifting and carrying up to 30 pounds regularly
• Comfortable standing, walking, and moving for extended periods, often in cold and snowy conditions
• Able to work outdoors in varying weather conditions for full shifts
• Comfortable bending, reaching, and assisting guests with loading and unloading equipment and belongings
• Able to safely operate mechanical equipment after completing required training

Winter Benefits

• Employer sponsored 401k plan after 1,000 worked hours and one (1) year of service
• Paid sick time
• Employee Assistance Program (EAP)
• Professional development opportunities
• Free ski and tubing passes for employees
• Free ski passes for dependents
• 50% off food at our restaurants
• Free group ski and snowboard lessons for employees
• Employee discounted lift tickets for family and friends
• Lift ticket discounts at multiple resorts including 24 Mountain Collective destinations
• Hotel discounts
• Employee ski reciprocal programs