Golf Tee Time Coordinator

Tb Isle Resort Lp; Florida; On-site; USD 21,000 - 28,000; Full time

Job summary

JW Marriott Turnberry Miami Resort & Spa in Aventura, FL seeks a Tee Time Coordinator to manage tee time scheduling for guests and members, greet guests, and answer inquiries about courses. The role requires a professional demeanor and the ability to work in a fast-paced luxury environment.

Responsibilities include opening the golf shop, handling cash and end-of-day reports, and assisting with tournaments, member events, and private lessons.

Qualifications

• High school diploma or GED required.
• 1+ years in golf resort hospitality preferred.
• Experience with cash handling and end of day reports.
• Strong communication in English; second language a plus.

Responsibilities

• Greet guests and respond in a timely, friendly manner.
• Schedule tee time appointments for guests and members.
• Answer phones with information on golf courses.
• Open the Golf Shop at morning shift start.
• Handle cash and prepare end-of-day reports.
• Prepare weekly tournament Group Summary sheets.
• Assist in booking weekly member events and private lessons.
• Prepare weekly tournament boards.
• Perform other duties as required by management.

Skills

Professional demeanor

Golf resort experience

Hospitality experience

Golf knowledge

Cash handling

Telephone skills

Multi-tasking

Diplomatic communication

Fast-paced environment

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Details: Job Location: JW Marriott Turnberry Miami Resort & Spa - Aventura, FL 33180, Job Category: Hospitality - Hotel, Scope of Position

The Tee Time Coordinator is responsible for tee time operations. He/she will assist with properly scheduling tee time reservations and changes made over the phone and in person. The Tee Time Coordinator will collect greens fees from members and resort guests, and answer calls and in person inquiries regarding prices, promotions and tee time availability.

Position Requirements

• Professional demeanor appropriate for a luxury environment.
• A minimum of 1 + years related experience in a golf resort environment.
• Prior hospitality experienced preferred.
• Knowledge of the game of golf preferred.
• Experience with a diversity of golf course operations: resort, semi-private.
• Excellent telephone skills.
• Previous experience with cash handling, opening, and closing procedures and end of day reports.
• Able to work in a fast-paced environment.
• Able to resolve question and concerns in a diplomatic and tactful manner.

Responsibilities

• Greet guests and members and respond in a timely and friendly manner.
• Responsible for scheduling tee time appointments for guests and members.
• Answer phones to provide information regarding resort golf courses.
• Responsible for opening Golf shop at the beginning of morning shift.
• Responsible for cash handling and end day reports at the end of each shift.
• Prepare Group Summary sheets for tournaments.
• Assist in booking and coordinating weekly member events.
• Assist in booking private golf lessons and clinics for members and guests.
• Prepare weekly tournament boards.
• Perform any other reasonable duties as required by management.

Education

• High school diploma or GED.

Skills and Abilities

• Ability to communicate in the English language. Second language is a plus.
• Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).

Physical Requirements

• Must be able to work in a fast-paced environment.
• Ability to work in outdoor weather conditions including heat, sun, wind, and rain.
• Must be physically fit to lift, pull, and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.