Golf Shop Sales & Guest Experience Associate (Part-Time)

Troon; Indio (CA); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Healthcare Benefits - Medical, Dental,

Vision coverage

401(k) with employer match

Job summary

Indian Wells Golf Resort is seeking a Part-Time Retail Sales Associate for our Golf Shop team. You will greet guests, assist with product selection, handle inquiries, promote merchandise, and operate the POS system with accuracy and courtesy.

Responsibilities include maintaining displays, managing stock, assisting with opening/closing, and collaborating with golf and retail leadership to enhance guest experiences.

Qualifications

• Previous retail sales or customer service experience, preferably in golf or luxury retail.
• Knowledge of golf apparel, equipment, and industry trends preferred.
• Strong interpersonal skills with the ability to build positive relationships with guests and colleagues.
• Proficiency with POS systems, Microsoft Office, and basic computer skills.

Responsibilities

• Greet guests promptly and professionally, delivering a warm and memorable first impression.
• Assist with product selection by offering informed recommendations and personalized service.
• Handle guest inquiries with discretion, diplomacy, and a solutions-oriented approach.
• Build relationships with guests by anticipating preferences and recognizing returning customers.
• Operate the POS system accurately and efficiently for purchases, returns, and exchanges.
• Process payments, issue receipts, and manage financial transactions in line with Golf Shop procedures.
• Actively promote merchandise, apparel, and equipment through suggestive selling and product knowledge.
• Receive, tag, display, and maintain merchandise to ensure a polished and inviting shop environment.
• Organize displays with attention to detail, reflecting IWGR's elevated brand standards.
• Monitor stock levels, rotate inventory, and assist with monthly and seasonal inventory counts.
• Keep the Golf Shop clean, organized, and presentable always.
• Assist with daily opening and closing responsibilities.
• Collaborate with golf and retail leadership to identify opportunities for improved guest experiences.

Skills

Customer service

Retail sales

Hospitality

Job description

Indian Wells Golf Resort is seeking a Part-Time Retail Sales Associate for our Golf Shop team. You will greet guests, assist with product selection, handle inquiries, promote merchandise, and operate the POS system with accuracy and courtesy.

Responsibilities include maintaining displays, managing stock, assisting with opening/closing, and collaborating with golf and retail leadership to enhance guest experiences.