Golf Shop Guest Experience & Fitting Assistant

Pinehurst Resort; Pinehurst (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

The Titleist Shop at the Padgett Center at Pinehurst Resort is seeking an energetic Associate to assist with club and golf ball fittings, retail sales, guest service, and shop organization. This hourly role supports PGA Professionals, fitters, and shop leadership to ensure a high-quality, welcoming experience for members, resort guests, and the golfing community.

You will help prepare bays, manage inventory, and coordinate fittings in a fast-paced, hospitality-focused environment at Pinehurst.

Qualifications

• High school diploma or GED; minimum of three months related experience; or an equivalent combination of education and experience.

Responsibilities

• Assist guest check-in, fitting flow, and appointment coordination.
• Respond to guest questions and escalate concerns to leadership.
• Maintain hospitality standards consistent with Pinehurst Resort.
• Set up, break down, and organize fitting sessions and bays.
• Prepare fitting bays, equipment, and tools for daily use.
• Support club repair intake, tracking, and organization.
• Keep fitting/work areas clean and guest-ready.
• Assist with retail transactions and product inquiries.
• Maintain product displays and merchandising standards.
• Restock merchandise and assist with basic inventory tasks.
• Familiarize with Titleist product lines and fitting concepts.
• Coordinate scheduling, reservations, and daily tasks.
• Use TrackMan, Golf Genius, and Agilysys Golf/V1 as trained.
• Communicate needs or issues to leadership.

Skills

Customer service

Retail sales

Golf knowledge

Education

High school diploma or GED

Tools

TrackMan

Golf Genius

Agilysys Golf/V1

Job description

The Titleist Shop at the Padgett Center at Pinehurst Resort is seeking an energetic Associate to assist with club and golf ball fittings, retail sales, guest service, and shop organization. This hourly role supports PGA Professionals, fitters, and shop leadership to ensure a high-quality, welcoming experience for members, resort guests, and the golfing community.

You will help prepare bays, manage inventory, and coordinate fittings in a fast-paced, hospitality-focused environment at Pinehurst.