Golf Registration Attendant-Maniac Hill-Full Time

Pinehurst Resort; Pinehurst (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

The Titleist Shop at the Padgett Center at Pinehurst Resort is seeking an energetic Associate to assist with club and golf ball fittings, retail sales, guest service, and shop organization. This hourly role supports PGA Professionals, fitters, and shop leadership to ensure a high-quality, welcoming experience for members, resort guests, and the golfing community.

You will help prepare bays, manage inventory, and coordinate fittings in a fast-paced, hospitality-focused environment at Pinehurst.

Qualifications

• High school diploma or GED; minimum of three months related experience; or an equivalent combination of education and experience.

Responsibilities

• Assist guest check-in, fitting flow, and appointment coordination.
• Respond to guest questions and escalate concerns to leadership.
• Maintain hospitality standards consistent with Pinehurst Resort.
• Set up, break down, and organize fitting sessions and bays.
• Prepare fitting bays, equipment, and tools for daily use.
• Support club repair intake, tracking, and organization.
• Keep fitting/work areas clean and guest-ready.
• Assist with retail transactions and product inquiries.
• Maintain product displays and merchandising standards.
• Restock merchandise and assist with basic inventory tasks.
• Familiarize with Titleist product lines and fitting concepts.
• Coordinate scheduling, reservations, and daily tasks.
• Use TrackMan, Golf Genius, and Agilysys Golf/V1 as trained.
• Communicate needs or issues to leadership.

Skills

Customer service

Retail sales

Golf knowledge

Education

High school diploma or GED

Tools

TrackMan

Golf Genius

Agilysys Golf/V1

Job description

Culture

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, "As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time." Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

Summary

The Titleist Shop at Padgett Center Associate supports the daily operations of the Titleist Shop at the Padgett Center by assisting with club and golf ball fitting operations, retail sales, guest service, and shop organization. This hourly position plays a key role in delivering a high-quality, professional, and welcoming experience for members, resort guests, and the greater golfing community. The associate works closely with PGA Professionals, Fitters, and Shop leadership to ensure smooth day-to-day operations and exceptional service standards.

EDUCATION And/or EXPERIENCE

High school diploma or general education degree (GED); and a minimum of three months related experience; or an equivalent combination of education and experience.

Essential Duties And Responsibilities

• Support guest check-in, fitting flow, and appointment coordination.
• Respond to guest questions and escalates concerns appropriately to leadership.
• Maintain a service-focused presence aligned with Pinehurst Resort standards.
• Assist with setup, breakdown, and organization of club and golf ball fitting sessions.
• Prepare fitting bays, equipment, and tools for daily use.
• Support club repair intake, tracking, and organization.
• Ensure fitting and work areas remain clean, organized, and guest-ready.
• Assist with retail transactions and customer product inquiries.
• Maintain product presentation, displays, and merchandising standards.
• Re-stock merchandise and assist with basic inventory tasks.
• Build familiarity with Titleist product lines and fitting concepts.
• Assist with scheduling, reservation coordination, and daily task execution.
• Utilize in-house systems such as TrackMan, Golf Genius, and Agilysys Golf/V1 as trained.
• Communicate effectively with leadership regarding daily needs or issues.
• Answer Golf Operations phone calls in a professional and timely manner.
• Assist with tee time bookings, modifications, and general golf inquiries.
• Provide accurate information regarding course availability, policies, and daily operations.
• Communicate effectively with Golf Operations team to ensure alignment on tee sheet activity and guest needs.
• Support overall golf shop responsibilities consistent with a traditional golf operations attendant role.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is required to stand for long periods of time; use hands to finger, handle, or feel; and talk or hear. The individual is required to walk and reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. The individual must be able to multi-task throughout each shift.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually moderate. Fast-paced, guest-focused professional setting. Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.