Golf Shop Guest Experience Associate

Troon International

Charlotte (NC)

On-site

USD 16,531 - 20,664

Full time

14 days+

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Job summary

Charles Myers Golf Course, a Troon-managed property in Charlotte, NC, is seeking a Pro Shop Attendant to join our hospitality-focused team. You will assist guests, handle reservations and payments, and help maintain a clean, organized shop and course environment.

The role emphasizes customer service, golf knowledge, and reliable availability, including Sundays, to support a fast-paced golf operation.

Qualifications

Must have strong communication and interpersonal skills.
Must be coachable and have basic computer skills.
Must be dependable and have a strong work ethic.
Knowledge about the game of golf preferred.
Sunday availability required.

Responsibilities

Responsible for processing customer reservations for guests of the golf course.
Provides customer service to arriving guests to help expedite check-in process.
Arranges and displays golf shop inventory as necessary and directs.
Collects green and cart fees from guests and processes in the POS system as trained.
Assists in maintaining a clean, safe workplace.
Assists in reconciliation of cash and accounts receivable charges to daily register at closing.
Ensure property and its amenities are secured daily.
Assist with the set-up of equipment and golf carts.
Welcome and greet guests and players in a friendly manner; explain rules and course etiquette when needed.