Golf Shop Concierge & Tee Time Specialist

Troon; Wheeling (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Oglebay Golf Resort is seeking a Club Attendant to greet, interact with, and check-in all customers entering the golf shop. The role includes taking tee-time reservations, handling payments, and helping with merchandise sales.

Responsibilities include maintaining shop cleanliness, managing rental equipment, assisting ambassadors, and supporting snack bar operations as needed. A high school diploma and retail experience are preferred, with golf course experience a plus.

Qualifications

• High school diploma or equivalent required.
• Experience in a retail environment preferred.
• Golf course experience is preferred.

Responsibilities

• Greet all customers in a warm, friendly, and welcoming tone.
• Answer the phone and provide information to customers.
• Process tee time reservations, collect golf fees, and proactively sell golf merchandise.
• Accurately account for credit card and cash handling transactions.
• Maintain cleanliness and presentation of the Golf Shop daily.
• Ensure rental equipment is properly checked out and accounted for.
• Assist Course Ambassadors to ensure smooth operation and traffic flow on the course.
• Understand golf rules and proper course etiquette.

Skills

Communication skills

Cash handling

Customer service

Physical stamina

Education

High school diploma or equivalent

Job description

Oglebay Golf Resort is seeking a Club Attendant to greet, interact with, and check-in all customers entering the golf shop. The role includes taking tee-time reservations, handling payments, and helping with merchandise sales.

Responsibilities include maintaining shop cleanliness, managing rental equipment, assisting ambassadors, and supporting snack bar operations as needed. A high school diploma and retail experience are preferred, with golf course experience a plus.