Golf Shop Concierge: Guest Experience Pro

Auberge Collection; Waimea/Kamuela (HI); On-site; USD 22,000 - 30,000; Full time

Job summary

Auberge Collection is seeking a Golf Shop Attendant at Mauna Lani to warmly greet guests, assist with merchandise, and provide accurate product information. You will also book tee times, help with shop opening/closing, and manage money.

Ideal candidates have strong customer service, basic math and computer skills, plus excellent communication, flexibility, and an eye for detail in a luxury resort setting on Hawaii island.

Qualifications

• Passion for customer service excellence and guest satisfaction.
• Basic math and computer skills; accurate merchandise information.
• Strong communication, creativity, flexibility and attention to detail.

Responsibilities

• Greet customers warmly and assist with merchandise selections.
• Provide accurate product information and answer questions.
• Book, schedule and assist guests with tee times; open/close the shop.
• Manage money and operate the register with care.

Skills

Customer service

Cash handling

Merchandise knowledge

Communication

Math skills

Retail experience

Tools

POS system

Job description

Auberge Collection is seeking a Golf Shop Attendant at Mauna Lani to warmly greet guests, assist with merchandise, and provide accurate product information. You will also book tee times, help with shop opening/closing, and manage money.

Ideal candidates have strong customer service, basic math and computer skills, plus excellent communication, flexibility, and an eye for detail in a luxury resort setting on Hawaii island.