Golf Shop Attendant - Brookland Golf Park

City of Brooklyn Park; Brooklyn Park (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant community as a Shop Attendant at local golf courses, where your customer service skills will shine. This seasonal, part-time role offers a unique opportunity to engage with guests, providing them with prompt and courteous service. You will be responsible for managing sales, assisting with reservations, and maintaining a welcoming environment. If you are passionate about customer interaction and enjoy working in a dynamic setting, this position is perfect for you. Embrace the chance to work in a diverse community while contributing to a positive atmosphere at the Edinburgh USA Golf Course and Brookland Golf Park.

Qualifications

• Ability to provide excellent customer service and follow instructions.
• Experience with retail sales and working in diverse environments.

Responsibilities

• Greet customers and provide excellent service at the sales counter.
• Maintain cleanliness and organization of the golf shop.

Skills

Customer Service

Effective Communication

Independence

Cultural Competence

Education

No education requirement

Tools

Touch Screen Point of Sale Systems

Job description

Edinburgh USA Golf Course and Brookland Golf Park are seeking Shop Attendants to operate the Golf Shops in a positive manner while ensuring guests and members alike are given prompt, courteous service at the sales counter, over the phone, and on the sales floor.

NOTE: This job posting will be open until all positions are filled. If you have interest in these positions, it is highly recommended that you apply as soon as possible upon seeing the announcement as the vacancy may close without notice.

Responsibilities

• Meet and greet customers and members in a positive and courteous manner
• Provide excellent service while processing fees, selling merchandise, while on the phone, or when making reservations for tee times
• Learn and use names of members and frequent golfing non-members
• Learn about the inventory in the shop and be able to present it to customers
• Clean and vacuum the golf shop in order to present the shop in a clean and professional manner
• Refold clothing and straighten merchandise on a continual basis

Minimum Requirements

Education: No education requirement

Experience: Age 16 or older

Knowledge, Skills and Abilities

• Ability to provide a level of customer service that meets or exceeds customer and employer expectations
• Ability to communicate effectively in a courteous and professional manner
• Ability to follow written and verbal instructions
• Ability to work independently with minimal supervision
• Ability to lift 25 pounds
• Ability to relate and work effectively with people from diverse cultural, socioeconomic, racial and ethnic backgrounds
• Embrace and engage in cultural shift toward Continuous Improvement

Desired Qualifications

• Previous experience with touch screen point of sales systems
• Previous retail sales experience
• Previous experience working in golf course operations
• Possess CPR, First Aid, or AED certifications
• Age 18 or older for alcohol sale at Brookland Golf
• Previous experience working with people from various cultural, socioeconomic, racial and ethnic backgrounds
• Fluency in Spanish, Hmong, Russian, Somali, Laotian or Vietnamese language(s)

Background Check

The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

About Brooklyn Park

Brooklyn Park is a thriving northwestern suburb of Minneapolis and the sixth largest city in the state with over 86,000 residents and 30,000 jobs. As the 11th fastest growing city in Minnesota, the city has become even more vibrant because of our remarkable racial and cultural diversity. Fifty-four percent of residents are people of color, 22 percent are foreign-born, and more than a quarter speak a language other than English at home.

Locations

• Edinburgh USA Golf Course, 8700 Edinbrook Crossing, Brooklyn Park
• Brookland Golf Park, 8232 Regent Avenue North, Brooklyn Park

Anticipated Work Schedule

Positions are seasonal, part-time, non-benefited positions that will work one (1) to forty (40) hours per week. Morning and evening hours are available seven days per week. Work shifts are from 6:00 a.m. to 1:00 p.m. and from 1:00 p.m. to 8:00 p.m. at Edinburgh USA; and from 7:00 a.m. to 2:00 p.m. and from 2:00 p.m. to 8:00 p.m. at Brookland Golf Park.

Anticipated Salary:

$12.21 - $15.91 hourly

We welcome applications from all individuals, including (but not limited to): people of all abilities, persons of color, Veterans, LGBTQ+ and women. If you need these materials in an alternate format or if you have a disability related need and need assistance with the application process, please contact Human Resources at either 763-493-8016 or via e-mail at [e-mail].