Golf Shop Attendant

Troon International; Naples (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a prestigious private club as a Golf Shop Attendant, where you'll play a vital role in delivering exceptional service to members and guests. This position offers a dynamic and fast-paced environment, perfect for individuals with a passion for golf and customer service. You'll assist in managing the golf shop, handle customer reservations, and ensure a seamless check-in process, all while contributing to a positive work atmosphere. If you thrive in a team-oriented setting and have experience in private clubs, this role is your opportunity to shine in the world of golf hospitality.

Benefits

Uniforms Provided

Daily Employee Lunch

Practice and Playing Privileges

Qualifications

• Prior experience in a golf shop at a private or semi-private club.
• Strong customer service skills and well-organized.

Responsibilities

• Assist with customer check-ins and reservations for the golf course.
• Manage golf shop inventory and process payments.

Skills

Customer Service

Point-of-Sale Systems

Tee Sheet Software

Organization Skills

Golf Knowledge

Job description

Esplanade Golf and CC
Naples, FL 34119, USA

Description

Naples Esplanade is a private, member-owned club with an 18-hole golf course that produces approximately 50,000 rounds per year. The Golf Shop Attendant will assist the 1st Assistant and Director of Golf in creating and maintaining an exceptional member experience along with a positive work environment for all employees. The ideal candidate will have prior private club experience that will enable him or her to successfully operate in a fast-paced, high-intensity atmosphere while providing world-class customer service to all members and their guests.

Experience Required

• Experience working in the golf shop at a private or semi-private club.
• Well organized with an understanding of point-of-sale systems and tee sheet software.
• Extensive experience in customer service with great people skills.
• Retail background is a plus.
• Understanding of the game of golf and the inner workings of a club.
• Process customer reservations for guests of the golf course.
• Provides customer service to arriving guests to help expedite the check-in process.
• Arranges and displays golf shop inventory as necessary and directed.
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained.
• Issues receipts for guest purchases.
• Takes messages for staff or guests.
• Assists in packing and unpacking inventory and golf operations supplies.
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day.
• Perform related duties as assigned by supervisor or manager.

Benefits

• Uniforms provided.
• Daily Employee Lunch.
• Practice and playing privileges.

Compensation

Competitive hourly pay based on experience.