Golf Shop Attendant

Links at Perry Cabin; Altoona (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Eau Claire Golf & Country Club in Altoona, WI is seeking a Golf Shop Associate to provide friendly, professional service to members and guests during the busy season. You will assist with merchandise, coordinate check-ins, and help golfers have a smooth experience on the course.

Ideal candidates communicate clearly, stay organized, and work well with Golf Professionals and teammates. This role emphasizes guest satisfaction, teamwork, and a welcoming shop environment throughout the season.

Responsibilities

• Works closely with Golf Professionals to check in members and guests and address questions or concerns.
• Coordinates tee times, course flow, and pace-of-play solutions with staff.
• Assists members and guests with merchandise purchases and golf-related services through clear, helpful communication.
• Engages with members to understand their needs and offers thoughtful recommendations.
• Shares observations with Golf Professionals to improve service and operations.
• Contributes to organization of the golf shop and stock room, coordinating with teammates.
• Assists with junior golf programs by communicating expectations and supporting positive experiences.
• Participates in shop presentation, inventory needs, and service improvement discussions.
• Helps maintain a clean, organized, and welcoming golf shop environment.
• Communicates issues, opportunities, and feedback to supervisors in a timely manner.
• Performs additional duties as assigned to support team success.

Job description

Eau Claire Golf and CC
Altoona, WI 54720, USA

Description

Overview
Eau Claire Golf & Country Club is excited to announce an exceptional opportunity for a Golf Shop Associate. Qualified candidates will demonstrate strong communication skills, professionalism, and a commitment to delivering outstanding service in a collaborative golf operations environment.

We are currently hiring, with anticipated start dates between mid-April and mid-May based on seasonal scheduling.

Essential Duties and Responsibilities:

• Works closely with Golf Professionals to check in members and guests and address questions or concerns.
• Communicates regularly with staff to coordinate tee times, course flow, and pace-of-play solutions.
• Assists members and guests with merchandise purchases and golf-related services through clear, helpful communication.
• Engages with members to understand their needs and offers thoughtful recommendations.
• Shares observations and suggestions with Golf Professionals to improve service and operations.
• Contributes to the organization of the golf shop and stock room while coordinating needs with teammates.
• Assists with junior golf programs by communicating expectations and supporting positive experiences.
• Participates in discussions regarding shop presentation, inventory needs, and service improvements.
• Helps maintain a clean, organized, and welcoming golf shop environment.
• Communicates issues, opportunities, and feedback to supervisors in a timely manner.
• Performs additional duties as assigned to support team success.

Role Impact:

The Golf Shop Associate serves as a key communication link between members, guests, and the golf operations team. Through strong interpersonal skills and problem-solving conversations, this role helps create a positive, efficient, and memorable golf shop experience.

Physical Requirements and Work Conditions:

Ability to lift up to 40 lbs. to waist height.

Ability to bend, kneel, and stoop as needed.

Ability to work in varying temperatures.

Ability to stand for extended periods.

Ability to perform repetitive motions, including computer entry.

Ability to safely operate a golf cart.

Normal vision and hearing required.

Knowledge, Skills, and Abilities:

Strong verbal communication and interpersonal skills.

Ability to discuss challenges and work collaboratively toward solutions.

Confidence interacting with members, guests, and teammates.

Willingness to share ideas and provide constructive input.

Customer-focused mindset.

Professional appearance and demeanor.

Dependable availability during the golf season.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.