Golf Shop Assistant

Waialae Country Club; Honolulu (HI); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Health Insurance

401(k) with Employer Match

Holiday Bonus

Complimentary Parking and Meals

Golfing Privileges

Job summary

Waialae Country Club in Honolulu, HI is seeking a Golf Shop Assistant for part-time hours. The role focuses on delivering exceptional member service, handling inquiries, and supporting tee-time bookings.

You will operate the POS, assist with attire guidance and golf privileges, and help maintain communications with staff. The position requires weekend availability and a friendly, team-oriented attitude.

Qualifications

• 3–6 months of related experience.
• Ability to perform general administrative duties including filing, taking messages, and data entry.
• Ability to use Word, Excel, email, USGA GHIN software, and tee sheet/GPS software.
• Must have an unexpired Driver's License.
• Must be able to drive a golf cart and lift up to 40 pounds.
• Must be a team player with a positive attitude.
• Must be available to work on Saturdays, Sundays and holidays.

Responsibilities

• Provides excellent service by engaging with members/guests and ensuring their needs are met.
• Assists members at the counter and over the phone with inquiries and booking tee times.
• Operates point of sale system and processes payments.
• Advises members about attire and playing privileges of membership classifications.
• Takes messages for members on the course and communicates with staff.
• Maintains records and coordination with staff and management.

Skills

Customer service

Administrative tasks

Word processing

Data entry

Driver's license

Golf cart operation

Team player

Weekend availability

Tools

USGA GHIN software

Tee sheet software

GPS software

Microsoft Word

Microsoft Excel

Email client

Job description

Waialae Country Club is a private membership club, which provides its members with a championship golf course, dining services, health/recreational facilities, and hosts the Sony Championship Hawaii. Waialae Country Club is recognized as a Platinum Club of America, Honorable Mention Platinum Club of the World, and is designated as a Distinguished Club with ELITE status by BoardRoom Magazine.

Position: Golf Shop Assistant

Status: Part-Time (20-29 hours per week)

Department: Golf Pro Shop

Reports to: First Assistant Golf Professional

Key Responsibilities

• Provides excellent service by engaging with members/guests and ensuring their needs are met.
• Assists members at the counter and over the phone with inquiries and booking tee times.
• Operates point of sale system and receives and processes payments.
• Advises members and guests about attire and playing privileges of the various membership classifications.
• Takes messages for members who may be on the course.
• Maintains effective communication with staff and management.
• Operates a handheld radio maintaining communication with staff.
• Raises flags each morning.
• Maintains records for lost/found clubs.
• Maintains the water and coffee service area.
• Maintains familiarity with retail products, and assists Retail when needed.

Requirements

• 3-6 months of related experience.
• Ability to perform general administrative duties including filing, taking messages, and data entry.
• Ability to use Word, Excel, email, USGA GHIN software, and tee sheet/GPS software.
• Must have an unexpired Driver's License.
• Must be able to drive a golf cart and lift up to 40 pounds.
• Must be a team player with a positive attitude.
• Must be available to work on Saturdays, Sundays and holidays.

Benefits

• Health Insurance.
• 401(k) with Employer Match.
• Holiday Bonus.
• Complimentary Parking and Meals.
• Golfing Privileges.
• and More!

Starting Pay Rate: $21.00/hour