Golf Shop Assistant

Waialae Country Club; East Honolulu (HI); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Health Insurance

401(k) with Employer Match

Holiday Bonus

Complimentary Parking and Meals

Golf Privileges

Job summary

Waialae Country Club is a private club in Hawaii seeking a Golf Shop Assistant. This part-time position (20–29 hours/week) lives in the Golf Pro Shop and reports to the First Assistant Golf Professional.

You will greet members, assist with tee times, operate the POS, and advise on attire and privileges. The role requires customer service skills, basic admin duties, and ability to work Saturdays, Sundays and holidays.

Qualifications

• 3–6 months related experience.
• Ability to perform general administrative duties.
• Proficiency in Word, Excel, email and golf software.
• Must have a valid driver’s license.
• Able to lift up to 40 pounds and drive a golf cart.
• Available on Saturdays, Sundays, and holidays.

Responsibilities

• Provide excellent service to members and guests.
• Assist members at the counter and by phone, book tee times.
• Operate POS system and process payments.
• Advise on attire and playing privileges.
• Take messages for members on course.
• Maintain communication with staff and management.
• Operate handheld radio for staff communications.
• Raise flags each morning.
• Maintain records for lost/found clubs.
• Maintain water and coffee service area.
• Familiarize with retail products and assist when needed.

Skills

Customer service

Cash handling

Administrative tasks

Communication via phone

Team player

Weekend availability

Tools

Word

Excel

Email

USGA GHIN software

Tee sheet / GPS software

Job description

Waialae Country Club is a private membership club, which provides its members with a championship golf course, dining services, health/recreational facilities, and hosts the Sony Championship Hawaii. Waialae Country Club is recognized as a Platinum Club of America, Honorable Mention Platinum Club of the World, and is designated as a Distinguished Club with ELITE status by BoardRoom Magazine.

Position: Golf Shop Assistant

Status: Part-Time (20-29 hours per week)

Department: Golf Pro Shop

Reports to: First Assistant Golf Professional

Key Responsibilities

• Provides excellent service by engaging with members/guests and ensuring their needs are met.
• Assists members at the counter and over the phone with inquiries and booking tee times.
• Operates point of sale system and receives and processes payments.
• Advises members and guests about attire and playing privileges of the various membership classifications.
• Takes messages for members who may be on the course.
• Maintains effective communication with staff and management.
• Operates a handheld radio maintaining communication with staff.
• Raises flags each morning.
• Maintains records for lost/found clubs.
• Maintains the water and coffee service area.
• Maintains familiarity with retail products, and assists Retail when needed.

Requirements

• 3-6 months of related experience.
• Ability to perform general administrative duties including filing, taking messages, and data entry.
• Ability to use Word, Excel, email, USGA GHIN software, and tee sheet/GPS software.
• Must have an unexpired Driver's License.
• Must be able to drive a golf cart and lift up to 40 pounds.
• Must be a team player with a positive attitude.
• Must be available to work on Saturdays, Sundays and holidays.

Benefits

• Health Insurance.
• 401(k) with Employer Match.
• Holiday Bonus.
• Complimentary Parking and Meals.
• Golfing Privileges.
• and More!

Starting Pay Rate: $21.00/hour