GOLF REPAIR PT - ROGER DUNN GOLF SHOPS

Worldwide Golf; Santa Ana (CA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Club Repair Specialist to enhance customer experiences at their Santa Ana location. This role involves performing club modifications, managing inventory, and providing expert recommendations. The ideal candidate will have a passion for golf, a positive attitude, and the ability to communicate effectively with customers and team members. Join a dynamic team where your skills in club repair and customer service will shine, and help create memorable experiences for golf enthusiasts.

Qualifications

• Prior knowledge of custom fitting and club repair principles.
• Ability to work with chemicals and fumes safely.

Responsibilities

• Conducting exceptional club-fitting processes to meet customer needs.
• Completing order forms and repair tags accurately.

Skills

Customer Service Skills

Club Repair Knowledge

Communication Skills

Inventory Management

Tools

POS Systems

Shop Equipment

Job description

Join to apply for the GOLF REPAIR PT - ROGER DUNN GOLF SHOPS role at Worldwide Golf.

Job Details:

• Job Location: Roger Dunn Golf Shops - Santa Ana - Santa Ana, CA
• Salary Range: Undisclosed

The Club Repair Specialist performs all club performance modifications according to customer needs and provides a superior club repair experience by offering product and service recommendations, and constructing or modifying clubs as needed. The specialist also manages inventory by accurately recording shop consumption, usage, and waste.

Responsibilities include:

1. Conducting positive and exceptional club-fitting processes to meet customer needs.
2. Operating phone systems and basic computer applications.
3. Sharing knowledge effectively with others.
4. Communicating effectively and prioritizing tasks to promote the customer experience.
5. Operating shop equipment safely in compliance with safety programs.
6. Completing order forms and repair tags accurately.
7. Having thorough knowledge of club-making and repair techniques, product features, and benefits.
8. Recognizing ways to improve processes.
9. Performing other duties as assigned by management.

Qualifications include:

• A positive, guest-centric attitude with good listening and responding skills.
• Prior knowledge of custom fitting and club repair principles.
• Ability to work with chemicals, fumes, and airborne particles safely.
• Effective communication with associates and customers.
• Knowledge of processing information via computer and POS systems.
• Ability to read, analyze, and interpret business reports and data accurately.
• Physical ability to access all store areas and lift up to 50 pounds.
• Availability to work varied hours/days as needed.

Experience required: 12-24 months of related experience.