Golf Pro Shop Supervisor

City of Albany, Georgia; Georgia (VT); On-site; USD 35,000 - 45,000; Full time

Job summary

The City of Albany, Georgia is seeking a Golf Pro Shop Supervisor to manage daily operations, including staff oversight, customer service, and inventory management. This role involves organizing regional tournaments and ensuring smooth shop activities, requiring a high school diploma and relevant experience.

Qualifications

• Previous experience in golf course or related retail experience required.
• Ability to determine, calculate, tabulate data/information.
• Requires verbal aptitude and ability to interpret various data.

Responsibilities

• Supervises and trains assigned staff, handling employment concerns.
• Responds to customer service needs and manages conflicts.
• Handles financial transactions and maintains inventory records.

Skills

Customer Service

Supervision

Inventory Management

Conflict Resolution

Education

High School Diploma or GED

Job description

The purpose of this classification is to perform supervisory and customer service work involved in the daily operations of the Golf Pro Shop.Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, training and orienting new employees, directing work, counseling, recommending discipline, and completing employee performance appraisals.

Responds to customer questions, need for service, and/or complaints; provides information, resolves conflicts, and/or directs to appropriate personnel.

Sells Golf Pro Shop merchandise; maintains daily inventory records of supplies and concessions; orders and stocks concessions, supplies and merchandise as needed.

Collects green fees, dues, and banquet room rental fees; secures daily operating cash; rents out range balls; summarizes cash receipts; makes daily deposits.

Reviews and maintains a variety of reports, records, schedules, invoices, and related materials; files, computes, distributes, and/or submits to appropriate personnel.

Prepares a variety of reports, memos, forms, invoices, billing statements, and related materials; maintains files and/or distributes to appropriate personnel.

Hosts and directs regional golf tournaments and special events.

Orients and trains new employees.

Attends staff and committee meetings.

Prepares and serves hot food, drinks, and snacks for snack bar operations.

Cleans pro shop, maintains driving range


ADDITIONAL FUNCTIONS

Performs other related duties as required.High school diploma or GED required; supplemented by 5 to 11 months previous experience and/or training involving golf course or related retail experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.Data Utilization: Requires the ability to determine, calculate, tabulate, or summarize data/information. Includes performing subsequent actions in relation to these computational operations.

Human Interaction: Requires the ability to apply principles of persuasion and/or influence.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to start, stop, operate and monitor the functioning of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may require ability to utilize principles of fractions and/or interpret graphs.

Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving evaluation of information against measurable or verifiable criteria.


ADA COMPLIANCE

Physical Ability: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).

Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.


The City of Albany, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.