Golf Pro Shop Guest Concierge

Highland Park Golf Club; Highland Hills (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Highland Park Golf Club in Highland Hills, OH seeks a friendly Golf Pro Shop Attendant to deliver welcoming guest service, assist with reservations, and support merchandise operations in a hospitality-focused setting.

You will handle check-in, operate the POS, display inventory, and assist staff with daily shop duties, ensuring accurate cash handling and a smooth guest experience.

This role emphasizes dependable teamwork, clear communication, and basic computer skills; golf knowledge is a plus.

Qualifications

• Friendly and positive personality.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Dependable with a strong work ethic.
• Knowledge of the game of golf preferred.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in process.
• Arrange and display golf shop inventory as necessary and directed.
• Collect green and cart fees and other revenue from guests and process in the POS system as trained.
• Issue receipts for guest purchases.
• Take messages for staff or guests.
• Assist in packing and unpacking inventory and golf operations supplies.
• Assist in reconciliation of cash and accounts receivable charges at the daily register at the closing of the day.
• Perform related duties as assigned by a supervisor or manager.

Skills

Friendly personality

Strong communication

Basic computer skills

Dependable

Golf knowledge preferred

Job description

Highland Park Golf Club in Highland Hills, OH seeks a friendly Golf Pro Shop Attendant to deliver welcoming guest service, assist with reservations, and support merchandise operations in a hospitality-focused setting.

You will handle check-in, operate the POS, display inventory, and assist staff with daily shop duties, ensuring accurate cash handling and a smooth guest experience.

This role emphasizes dependable teamwork, clear communication, and basic computer skills; golf knowledge is a plus.