Golf Pro Shop Associate - Guest-First Service & Merch

Leadline Inc.; Howey-in-the-Hills (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Mission Resort + Club in Howey-in-the-Hills, FL is seeking a friendly Golf Pro Shop Attendant to join our Golf Operations team. The role supports tee time reservations, check-ins, merchandise sales, and daily pro shop operations with a focus on exceptional customer service.

You will greet guests, handle payments with the POS system, promote golf merchandise, assist with events, and collaborate with staff to ensure smooth daily operations while maintaining a welcoming pro shop environment.

Qualifications

• Previous customer service, retail, hospitality, or golf operations experience preferred.
• Basic knowledge of golf terminology and etiquette preferred.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist members and guests professionally.
• Manage golf tee time reservations.
• Process payments using POS system.
• Promote and sell golf merchandise and apparel.
• Provide knowledge about golf products and resort amenities.
• Maintain a clean, organized pro shop.
• Assist with merchandise displays and inventory.
• Answer phone calls and guest inquiries.
• Communicate with golf operations staff to ensure smooth daily operations.
• Assist with golf outings and events.
• Handle guest concerns professionally.
• Perform additional duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Multitasking

Tools

POS system

Reservation software

Job description

Mission Resort + Club in Howey-in-the-Hills, FL is seeking a friendly Golf Pro Shop Attendant to join our Golf Operations team. The role supports tee time reservations, check-ins, merchandise sales, and daily pro shop operations with a focus on exceptional customer service.

You will greet guests, handle payments with the POS system, promote golf merchandise, assist with events, and collaborate with staff to ensure smooth daily operations while maintaining a welcoming pro shop environment.