Golf Operations & Retail Specialist

BENCHMARK; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Pyramid Global Hospitality is seeking a dynamic Golf Operations & Retail team member for Dutchman's Pipe Palm Beach, a premier private club. You will support golf services, assist the golf shop, and help deliver an exceptional member and guest experience on and off the course.

You will contribute to daily operations, manage inventory, assist with promotions, and coordinate tee times while collaborating with multiple departments to maintain high service standards.

Qualifications

• Experience in retail sales, preferably in a golf shop or related environment.
• Basic knowledge of golf operations and tee time scheduling systems is advantageous.
• Strong communication skills, a positive attitude, and a team-oriented mindset.
• Availability to work weekends, holidays, and occasional evenings as required.

Responsibilities

• Customer Service: Deliver exceptional service to members and guests, assisting with golf equipment, attire, and accessories, and addressing inquiries in a friendly and professional manner.
• Golf Operations: Support daily golf operations, including valet services, 1st tee management, golf carts, driving range, bag room, and on‑course activities. Ensure all areas are clean, organized, and ready for use.
• Retail Management: Assist in managing inventory, receiving shipments, restocking shelves, and organizing merchandise displays in the golf shop. Help execute special promotions and sales events to drive retail success.
• Tee Time Coordination: Schedule and manage tee times for members and guests, ensuring compliance with membership privileges and providing a seamless golfing experience.
• Team Collaboration: Work closely with all departments to ensure cohesive operations and a high level of customer satisfaction. Participate in regular staff meetings and contribute to the continuous improvement of our services.

Skills

Retail experience

Golf operations knowledge

Communication skills

Team-oriented

Weekend/holiday availability

Tools

Tee time scheduling systems

Job description

Pyramid Global Hospitality is seeking a dynamic Golf Operations & Retail team member for Dutchman's Pipe Palm Beach, a premier private club. You will support golf services, assist the golf shop, and help deliver an exceptional member and guest experience on and off the course.

You will contribute to daily operations, manage inventory, assist with promotions, and coordinate tee times while collaborating with multiple departments to maintain high service standards.