Golf Operations Internship

Troon International; Lihue (HI); On-site; USD 16,531 - 20,664; Full time

Job summary

A leading golf operations company is offering an exciting internship opportunity for a Golf Operations Intern in Lihue, HI. The role involves assisting in daily operations, managing sales, and providing customer service in a bustling golf environment. Candidates must be enrolled in a PGA Golf Management Program and possess strong communication skills in English. This is a perfect opportunity for those looking to gain hands-on experience in golf operations while ensuring outstanding service delivery.

Qualifications

• Must be enrolled in a PGA Golf Management Program or have an associate degree.
• Current PGA/LGPA membership required.
• Ability to read and speak English for communication with customers.

Responsibilities

• Administers daily golf operations including sales and guest relations.
• Reconciles daily tee sheets and performs check-ins.
• Maintains a clean and well-stocked golf shop.

Skills

Customer service skills

English proficiency

Microsoft Office applications knowledge

POS system experience

Education

Enrollment in current PGA Golf Management Program or Associate Education

Current PGA/LGPA Membership

Job description

Ocean Course at Hokuala
3351 Hoolaulea Way
Lihue, HI 96766, USA

The Ocean Course at Hokuala is excited to announce the exceptional career opportunity of Golf Operations Intern. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

General Purpose

Assists in administering all daily operations including, but not limited to: facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acting as ranger, starter, guest relations, outside service or golf shop shifts.

Essential Duties

• Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.
• Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force posts and no show charges as applicable.
• Assists in outside operations responsibilities.
• Assists in the creation of lesson plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop.
• Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
• Follows established opening and closing procedures.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required. As noted by Head Golf Professional.

Education and Experience

• Enrollment in current PGA Golf Management Program or Associate Education.
• Certificates/Licenses: Current PGA/LGPA Membership.

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.
• This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.