Golf Operations and Pro Shop Associate

Arlington Ridge Golf Club; Leesburg (FL); On-site; USD 14,000 - 21,000; Part time

Job summary

Arlington Ridge Golf Club seeks friendly Golf Shop Attendants to join our team in Leesburg, FL. This part-time role offers 15–25 hours per week with on-site responsibilities in the golf shop, greeting members, processing tee times and merchandise sales.

No golf-course experience is required as we provide training; a positive attitude and commitment to excellent customer service are essential. Working hours may include early mornings, evenings, weekends, and holidays.

Qualifications

• Must deliver a high level of customer service.
• Good oral communication skills.
• Can compute simple math and count change accurately.

Responsibilities

• Registers golfers for tee times, checks in customers, processes payments, and assigns carts.
• Assist members/customers with merchandise questions courteously and professionally.
• Cash out members/customers and monitor the front counter.
• Stock, tag and display merchandise on the golf shop floor and restock as needed.
• Maintain pro shop cleanliness and assist with cleaning golf carts.
• Handle customer service requests politely and professionally.
• Maintain neat, groomed appearance and adhere to club dress code.
• Assist with tournaments, leagues, or other golf events.
• Assist with merchandise inventory when needed.
• Be solution-oriented and meet customer service standards.

Skills

Customer service

Communication

Math basics

Education

High School Diploma or GED

Job description

Description

Landscapes Golf Management and Arlington Ridge Golf Club are seeking enthusiastic and customer-focused Golf Shop Attendants to join our dynamic team. This is an excellent opportunity if you enjoy the game, like interacting with people, and take pride in keeping things running smoothly.

This is a part-time, entry-level position averaging approximately 15–25 hours per week.

No golf-course experience? That’s okay, we will train! We believe that with the right attitude, we can teach the operational skills necessary for success. We are looking for apassion for helping others and dedication to excellent service will be valued and nurtured.

Located less than 40 minutes from Orlando, Arlington Ridge Golf Club seems to be a world away. The original Arlington Ridge developers chose the talents of golf professional and NBC-TV commentator Gary Koch because of his proven ability to build golf courses that are fair and fun to play. To learn more visit www.arlingtonridgegolfclub.com

Our Values Bring Us Together; Our Expertise Sets Us Apart. We at LGM believe these values are instrumental to our daily operations. LGM Values: Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best

To learn more about Landscapes Golf Management visit www.landscapesgolf.com.

JOB SUMMARY

Assist members and customers in the golf shop area.

ESSENTIAL JOB FUNCTIONS

The essential functions include, but are not limited to the following:

1. Registers golfers for their tee times, checks in customers, takes payment and assigns golf carts. Maintains accurate logs.
2. Assist members/customers with merchandise questions courteously and professionally.
3. Cash out members/customers and monitor the front counter.
4. Stock, tag and display merchandise on golf shop floor ensuring all merchandise is neatly arranged and restocked to proper level.
5. Maintain the cleanliness of the pro shop and assists with cleaning golf carts when necessary.
6. Handle customer service request of members in a courteous and professional manner.
7. Maintains neat, well groomed, professional appearance and demeanor. Adheres to club dress code always.
8. Assists with the step up of tournament, league or other golf events.
9. Assist with merchandise inventory when needed.
10. Demonstrates a commitment to the work and success of the Company by being solution-oriented, having positive interactions with all team members and meeting customer service standards set by management.
11. Performs additional assignments per the direction of the club or Company managers.
12. Regular and punctual attendance on site for all scheduled shifts is required.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have the ability to deliver a high level of customer service.
2. Good oral communication skills.
3. Can compute simple math and count change accurately.

WORK HOURS AND CONDITIONS

Work hours may include early mornings and evenings on weekdays, weekends and holidays. Subject to inside and outside environmental conditions. May be exposed to inclement (non-threatening) weather, plant protection products, fertilizers, misdirected golf balls, and sharp and rapid equipment movement on a daily basis. Injury may result from exposure to the above if safety policies and practices are not properly followed.

EDUCATION AND EXPERIENCE

1. High School Diploma or GED required
2. Previous experience in a customer service position preferred.

PHYSICAL REQUIREMENTS

• Seeing and hearing: read documents, computer screen, answer phones, communicate in person 75-100%
• Standing and walking 25-50%
• Climbing, stooping, squatting and kneeling 0-24%
• Dexterity: utilizing phone, typing, writing and Driving 25-50%
• Lift in excess of 25 pounds 0-24%

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.