Golf Operations Administrator

CONGRESSIONAL COUNTRY CLUB; Bethesda (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid Time Off

401(k) with Company Match

Employee Meals

Golf Privileges

Career Development Opportunities

Job summary

Congressional Country Club in Bethesda, Maryland is looking for a Golf Operations Administrator. The role involves managing member experiences, supporting communication, and ensuring admin excellence in the golf department.

Ideal candidates will be organized, proactive, and passionate about hospitality. Benefits include comprehensive health coverage, PTO, and career development opportunities.

Qualifications

• Experience in hospitality or customer service roles, preferably in golf or private clubs.
• Ability to manage multiple priorities while maintaining accuracy.
• Confidence in maintaining confidentiality and professionalism.

Responsibilities

• Manage Member preferences and maintain records.
• Assist with tee time reservations and Member billing inquiries.
• Support planning and execution of Member golf events.

Skills

Exceptional organizational skills

Strong communication abilities

Attention to detail

Proficient in Microsoft Office

Solutions-oriented mindset

Job description

Do you enjoy creating exceptional experiences through organization, communication, and attention to detail?

Are you the person others rely on to keep information flowing, schedules organized, and projects moving forward?

Do you thrive on building relationships and helping people feel connected and cared for?

If you answer yes, then you may be the perfect fit for our Golf Operations Administrator role at Congressional Country Club.

At Congressional Country Club, we take pride in being more than a club; we are a community of excellence. As the host of Major Championships and upcoming events, including the 2030 PGA Championship and 2037 Ryder Cup, we strive to deliver world-class experiences for our Members and Team Members alike.

We are seeking a Golf Operations Administrator who will serve as a key support partner to the Golf operation, helping create seamless experiences for Members, while supporting communication, organization, and administrative excellence across the department.

The ideal candidate is highly organized, relationship-focused, proactive, and passionate about creating exceptional experiences through thoughtful coordination and service.

What will be expected of you:

• Manage Member preferences and maintain accurate records to personalize the golf experience.
• Assist Members with tee time reservations at Congressional and reciprocal clubs.
• Coordinate department communications, including email campaigns, announcements, and event communications.
• Serve as a resource for Member billing questions and assist with account follow-up.
• Organize and maintain golf office systems, records, supplies, and administrative processes.
• Support the planning and execution of Member golf events, tournaments, and special programs.
• Coordinate team schedules, departmental celebrations, recognition efforts, and internal communications.
• Assist with club relationships and reservation requests.
• Maintain accurate reports, participation data, and operational records.
• Partner with departments across the Club to strengthen the connection between golf and the overall Member experience.
• Support golf leadership with special projects and operational initiatives.
• Build positive relationships with Members, guests, and team members throughout the Club.
• Represent Congressional Country Club with professionalism, hospitality, and attention to detail.

Successful candidates will have:

• Exceptional organizational and administrative skills.
• Strong written and verbal communication abilities.
• The ability to manage multiple priorities while maintaining accuracy.
• Experience supporting Members, guests, clients, or customers in a hospitality-focused environment.
• Proficiency with Microsoft Office and business software systems.
• A proactive, solutions-oriented mindset.
• Strong attention to detail and follow-through.
• The ability to maintain confidentiality and professionalism.
• Experience in golf, hospitality, private clubs, events, or customer service is preferred.

Compensation & Benefits

• Full-Time Hourly Position
• Comprehensive benefits package available
• Paid Time Off
• 401(k) with Company Match
• Employee Meals
• Golf Privileges
• Career Development Opportunities

Why Congressional Country Club?

Because here, excellence is expected, relationships matter, and every day presents an opportunity to create memorable experiences. We believe the impossible is possible, continuously strive to improve, and know that together we accomplish more.

Join a team that is passionate about hospitality, driven by purpose, and committed to delivering an extraordinary Member experience.

Congressional Country Club is proud to be an Equal Opportunity Employer.