Golf Member Services Attendant

Ames Golf and Country Club; Ames (IA); On-site; USD 16,531 - 22,041; Full time

Job summary

Ames Golf and Country Club is seeking an Outside Service/Bag Room Attendant to greet members and guests and ensure carts and bags are prepared for play.

Responsibilities include setting up the practice area, loading and unloading bags, cleaning carts and clubs, restocking supplies, and upholding opening/closing procedures with the golf professionals.

Qualifications

• Experience in hospitality or golf club service preferred.
• Ability to greet guests warmly and provide information.
• Capable of loading/unloading bags and moving carts safely.
• Willing to stand for extended periods and lift supplies.

Responsibilities

• Set up practice area each morning for members and guests.
• Stage and prep carts for play, ensuring cleanliness.
• Maintain and restock cart area with towels, scorecards, pencils.
• Clean clubs and carts after rounds and secure cart basement at night.
• Support opening and closing procedures as directed by staff.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Summary/Objective

The Outside Service/Bag Room Attendants is primarily responsible for greeting, servicing, directing, and providing each guest with excellent customer service. Must ensure each guest is provided with proper information and a clean, well maintained, fully stocked golf cart, and presented with a clean well-stocked practice facility.

Description

Reports: Head Golf Pro

Job Functions

• Set up practice area each morning for members and guests.
• Stage golf carts each morning before play.
• Ensure each golf cart is clean and has two clean rolled towels, a scorecard, a pro pointer sheet, and a pencil.
• Greet each member or guest with a friendly smile and hello.
• Must load and unload each golfer's bag onto and off the cart.
• Clean all individuals golf clubs at the completion of their round of golf.
• Wash, dry, and roll cart towels.
• Maintain and restock practice area throughout the day.
• Stage practice area in the evening for the next day.
• Clean and charge every golf cart after each round.
• Must maintain a clean and organized work area at all times.
• Make sure the cart basement is secured before departing each evening.
• Detail golf carts on scheduled basis.
• Properly prepare golf carts for member tournaments, corporate outings, and group outings.
• Ensure all opening and closing procedures are done as directed by the Head and Assistant Golf Professional.

Golf Operation Mission Statement

“Create a positive and welcoming atmosphere, for all Members and Guests, that promotes the game of golf and AGCC in a fun, positive manner.”