Golf Hard Goods Sales & Club Fitting Specialist

Golf & Tennis Pro Shop; Charlotte (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-matching 401(k) retirement

Vacation time

Associate merchandise discount

Job summary

PGA TOUR Superstore in Charlotte, NC is seeking a Hard Goods Associate to engage customers across simulators, putting green, club repair, and accessories with world-class service. You will assist with returns, exchanges, and promotions while ensuring premiere merchandising and a clean, functional store.

Candidates should have strong communication, basic computer skills, and a High School Diploma. Retail or customer service experience is preferred; flexibility for nights and weekends is expected.

Qualifications

• Strong listening and interpersonal skills.
• Basic computer skills with MS Office.
• Ability to organize multiple priorities to meet deadlines.
• High School Diploma or equivalent.
• Retail sales or customer service experience preferred.

Responsibilities

• Engage customers in Hard Goods to drive sales and service.
• Assist in Simulators, Putting Green, Club Repair, and Accessories areas.
• Maintain front-end operations: returns, exchanges, promotions, gift cards, etc.
• Keep Hard Goods areas merchandised at premiere stock and visual levels.
• Ensure all Hard Goods areas and equipment are maintained and operational.
• Present Hard Goods area with clean, professional appearance at all times.
• Demonstrate in-depth knowledge of golf clubs and their features to customers.
• Execute proper customer fittings using PGA TOUR Superstore techniques.
• Promote safety and compliance across departments.
• Assist with club fittings including shaft, grip, and specs for performance.
• Stay updated on promotions and marketing events to maintain merchandising presence.
• Be a champion of products and services to customers.
• Provide feedback to Sales and Service Manager on opportunities.

Skills

Communication

MS Office

Organization

Education

High School Diploma

Tools

Microsoft Office

Job description

PGA TOUR Superstore in Charlotte, NC is seeking a Hard Goods Associate to engage customers across simulators, putting green, club repair, and accessories with world-class service. You will assist with returns, exchanges, and promotions while ensuring premiere merchandising and a clean, functional store.

Candidates should have strong communication, basic computer skills, and a High School Diploma. Retail or customer service experience is preferred; flexibility for nights and weekends is expected.