Golf Course Pro Shop Attendant

THEODORE ROOSEVELT MEDORA FOUNDATION; Medora (ND); On-site; USD 17,000 - 22,000; Full time

Job summary

Theodore Roosevelt Medora Foundation in Medora, North Dakota, is seeking a Pro Shop Attendant to support the golf shop operations, assist the GM and Golf Professional, handle opening/closing, phone reservations, and guest check-in, and help with merchandise and food and beverage sales.

This role emphasizes friendly service, accuracy in transactions, knowledge of the course, and collaboration with the outside service team.

Qualifications

• Excellent verbal communication skills.
• Reliable, on time, and ready for every shift.
• Provide outstanding guest service.

Responsibilities

• Greet customers and provide excellent guest service.
• Process merchandise, food and beverage, and rental transactions; update tee sheet.
• Assist golf cart fleet maintenance and guest check-in.
• Reconcile cash register sales and ensure accurate cash handling.
• Know the course and surrounding area to assist guests.
• Assist with tournament operations at the golf course.
• Follow opening and closing procedures.
• Participate in workplace safety meetings.
• Promote events and services with enthusiastic, accurate information.
• Maintain positive relationships with guests, staff, and management.
• Perform other related duties as required.

Skills

Verbal communication

Reliability

Guest service

Education

Minimum age 16

Tools

POS system

Job description

Description

Theodore Roosevelt Medora Foundation (TRMF) is a 501(c)(3) nonprofit and premier tourism organization dedicated to connecting people with Medora through memorable entertainment, historical, and educational experiences.

Our Company:

Theodore Roosevelt Medora Foundation (TRMF) is a 501(c)(3) nonprofit and premier tourism organization dedicated to connecting people with Medora through memorable entertainment, historical, and educational experiences.

This Position:

The Pro Shop Attendant will have the primary day-to-day responsibility of assisting the GM and the Golf Professional in the operations of the golf shop by administering shop duties, such as opening and closing, answering calls and making golf reservations. This position is also responsible for helping maintain the golf cart fleet, assisting guests in the check-in process, helping guests with merchandise and assisting the sale of food and beverage.

Duties/Responsibilities:

• Greet customers and give each guest excellent customer service.
• Administer POS transactions for merchandise, food and beverage, and rentals, as well as maintain and update the tee sheet.
• Assist the outside service team in ensuring the cleanliness of the property and the golf carts that are provided to guests upon check-in for play.
• Reconcile cash register sales, ensure the correct collection of cash and receipts.
• Be knowledgeable about the course and the surrounding area to provide guests with exceptional guest service.
• Assist with tournament operations at the golf course.
• Follow proper opening and closing procedures.
• Participate in workplace safety meetings.
• Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offering.
• Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values.
• Perform other related duties as required.

Supervisory Responsibilities:

• None

Requirements

Required Skills/Abilities

• Excellent verbal communication skills.
• Reliable, on time, and ready for every shift.
• Provide outstanding guest service.

Required Education and Experience

• Must have a clean U.S. Driver's License
• Must give exceptional service to all guests.
• Must be able to troubleshoot and create solutions if needed.
• Must be at least 16 years old.
• Previous experience with golf courses or driving ranges preferred.
• Previous experience with POS system preferred.
• Must be able to work in outdoor environments.
• Must be fluent in English, bilingual a plus.

Work Environment

This position is generally an indoor position, but may work outdoors to assist other golf employees. While inside conditions are in a controlled temperature, outside conditions involve working in hot, humid conditions and various weather elements.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is continuously required to talk, hear, hand/eye coordination, stand, walk, have repetitive use of hands and arms, and grasp. Visual acuity to determine accuracy, details and transcribe data, determine neatness and thoroughness of work assigned, and determine safety of workplace surroundings for themselves and guests. Occasionally required to push, pull, stoop, bend, lift and carry up to 25 pounds. Must be able to work long hours and available for evenings, weekends and holidays as required.

AAP/EEO Statement

It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodation for qualified individuals with disabilities.

Our Location:

TRMF is located in the heart of the Badlands: Medora, North Dakota.

It’s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You’re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound.

Our central hub of operations, the Life Skills Center, is a state-of-the‑art campus, purpose‑built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind.