Golf Course Player's Assistant

Medora; North Dakota; On-site; USD 17,000 - 22,000; Full time

Job summary

The Theodore Roosevelt Medora Foundation (TRMF) is seeking a Golf Course Player’s Assistant to help manage pace of play and ensure guests have a positive experience on the Bully Pulpit course. You will work primarily on the green, enforce policies, monitor equipment, and assist guests with information to enhance their visit.

The role emphasizes outstanding guest service, reliability, and the ability to communicate clearly with players.

Qualifications

• Excellent verbal communication required.
• Reliable, on time, and ready for every shift.
• Fluent English; bilingual a plus.

Responsibilities

• Monitor pace of play and assist guests on the golf course.
• Provide directions and answer questions for golfers.
• Promote events and services with enthusiastic, accurate information.
• Enforce course policies and report equipment or turf issues to staff.
• Maintain cleanliness of concessions, facilities, and restrooms.

Skills

Verbal communication

Guest service

Punctuality

Job description

Description

Our Company

The Theodore Roosevelt Medora Foundation (TRMF) is a premier tourism operation and a 501(c)(3) nonprofit organization. TRMF welcomes hundreds of thousands of guests each year through a diverse lineup of entertainment, historical, and educational attractions. We are committed to connecting people to Medora through positive, life-changing experiences.

Course Overview

Bully Pulpit is a nationally acclaimed 18-hole, par 72 daily fee golf course designed by Dr. Michael Hurdzan. We are located on the I-94 corridor in the Scenic and historic Badlands of North Dakota along the Little Missouri River, just 3 miles south of Historic Medora, ND. The golf course measures 7,166 yards from the Championship tees but has four other sets to choose from.

Summary/Objective

The Golf Course Player’s Assistant has a primary day-to-day responsibility to monitor and control the pace of play for guests on the Golf Course. This position is responsible for ensuring guests have all necessary information to fully enjoy their golf experience. The Player’s Assistant works primarily on the green of the Golf Course, enforcing policies, monitoring equipment, and reporting issues, tracking the pace of games, and ensuring all areas utilized by guests are clean and functional.

Duties/Responsibilities

• Ensure cleanliness and maintenance of concessions, facilities, and equipment.
• Interact with guests in a courteous and professional manner and provide a positive experience.
• Provide directions and answer questions for golfers.
• Knowledgeable of course policies and enforce said policies to players on the course.
• Report equipment, sprinkler, or golf cart malfunctions to maintenance and/or Pro Shop.
• Check tee sheets periodically to ensure everyone on the course is on them.
• Patrol the golf course and maintain cleanliness of restrooms, ball washers, traps, and parking lot.
• Participate in workplace safety meetings.
• Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings.
• Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values.
• Perform other related duties as required.

Supervisory Responsibilities

None.

Requirements

Required Skills/Abilities

• Excellent verbal communication skills.
• Reliable, on time, and ready for every shift.
• Provide outstanding guest service.

Required Education and Experience

• Must give exceptional service to all guests.
• Must be able to troubleshoot and create solutions if needed.
• Previous Golf Course experience preferred.
• Must be familiar with golf terminology or show an aptitude to learn.
• Must be at least 16 years old.
• Must be fluent in English, bilingual a plus.

Work Environment

This position is both an indoor and outdoor position. Indoor settings will be in a controlled, temperate environment while outside conditions may be in a hotter climate, especially at the Medora Musical.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is continuously required to talk, hear, hand/eye coordination, stand, walk, have repetitive use of hands and arms, and grasp. Visual acuity to determine accuracy, details and transcribe data, determine neatness and thoroughness of work assigned, and determine safety of workplace surroundings for themselves and guests. Occasionally required to push, pull, stoop, bend, lift and carry up to 25 pounds. Must be able to work long hours, and available for evenings, weekends and holidays as required.

AAP/EEO Statement

It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodation for qualified individuals with disabilities.